Replace Springs, Shaft, and Install Brace
My first call to Open Sesame was answered right away by the owner. I explained by problem and he provided an accurate diagnosis and quote over the phone. I was surprised to hear he was available to do the work the next day, a Saturday, at no extra charge.
He arrived on time, explained what needed to be done, and then completed the job in a couple of hours. During the job I noticed they were actively testing and tuning things. Steve even called the door manufacturer directly to confirm what size spring to use. It turned out the manufacturer recommended a size that was actually too small for the door. Steve took it in stride and spent extra time replacing the first springs he installed with bigger ones. No grumbling, no extra cost, no short cuts.
After the job I called with a followup question. Steve responded within 2-3 business days.
Well done Open Sesame.
- Approximate cost of services:
- $325.00