Park Paving Limited

I requested a quote for a driveway resurface and Carmen was prompt getting back to me and came to provide a quote, we agreed on the quote and we gave $500 deposit in 2021 and they were to start April 2022. Now since then have heard nothing from Carmen or Park Paving, I have sent 3 emails to the company website and left a message and texted Carmen 4 times requesting a refund of our deposit. Very disappointed as we were recommended to use them from our neighbor and now out $500. I wouldn't recommend them as customer service and communication is very poor unless they are trying to get your business!

UPDATE:
Well I have an update to my review, I have spoken to Vito by phone on August 15 from Park Paving regarding my review and came to an agreement to refund my $500 deposit! As I said this was August 15 and to this day September 20 have heard nothing from this company. I would consider other paving companies as they were not the cheapest but because a neighbor had their driveway done by them I could see the product and chose to have it done by them. We agreed on a price and Carmen requested a $500 deposit, reasonable I thought and gave him a cheque which has been cashed by the way but that was March 11, 2021 and still waiting on my money back!