My husband and I have lived in an 80+ year old house for seven years now. We knew from day one that several of our windows really needed replacing. We are parents of 4 young children, so I don't need to say that we are on a very tight budget. As a result, we have decided to tackle our "window problem" in stages, and we decided to install the windows ourselves with family help. We are now only partway through our replacement project. Darrin of Pollard Windows was only too happy to accomodate our "plan". He was never pushy or unreasonable about giving us more than we really could manage at the time. In the showroom and at our home, he gave us the assurance that he knows exactly what he's talking about and does his work with accuracy. We are so pleased with the quality of the windows that are already installed. Now on the brink of a major renovation, we will be visiting Darrin again soon, no questions asked.