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Pro-Master Garage Doors Service

Garage Doors & Hardware
Scarborough ON M1H2R8
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Mario west Toronto
Mario west Toronto
5 reviews Toronto, ON
0/10

Broken Springs

Cost estimate $200 to replace springs, but final cost was $400.

Although this outfit quotes a low price over the phone, once on site, they recommend replacing almost every piece of hardware on the door. On-site the serviceman recommended that all the rollers, cables and pulleys needed replacing as well. I said fine. Then a few minutes later he calls again, I was at work, and says the bar and brackets need replacing as well. At this point I became suspicious. I know I paid about $800 for the door 20 years ago, which is wood, including hardware and this guy is telling me I need more than $500 in parts. I told him not to replace anything further, complete the job and leave.

After checking the web I found that he overcharged on the parts by up to 300%.

Although I called the "Broken Springs Garage Door Specialists" the
service company was Pro-Master of 5035 Timberlea Blvd, Mississauga.

I know the job looks difficult for the DIY handyman, but it only took the experienced serviceman about 30 minutes to replace the springs. Keep that in mind when estimating the cost should you need this service.

Also, he also asked to use the washroom in the house, asked that my 77 year old father not watch him, and later I found a "Pro Master" sticker near my where I keep my tools in the garage, nowhere near the door. A week or so later I couldn't find a new bag of salt I had bought. Who knows what else is missing!

Approximate cost of services:
$400.00
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