Rightway Roofing

May 03, 2014, Oakville
Martyn and Rightway Roofing had reshingled our roof 10 years ago, so naturally we called them when we needed our roof reshingled this time. We asked Martyn to also clean out our eavestrough and caulk the seam, as it was leaking. The above was quoted in the price. On March 28/29, Randy and his helper did a good job...they did put in 2 extra new roof vents by mistake , however, we thought extra ventilation was a positive thing, so we overlooked the error. On the day of completion, and before I handed over the cheque, I asked Martin TWICE whether the job was complete per our contract. After asking Randy, who was on the roof, Martin replied "Yes"...TWICE. Payment was then made in full. However, we had an install on the roof shortly after the roof fix, which required pictures to be taken. Much to my surprise, the photos showed not only shingle debris in our eaves, but also roofing nails...and plenty of them!! They weren't there in the earlier photos that were taken before the roof was reshingled. Then it rained, and the eave seam leaked just as it had previously. So, after numerous calls to Rightway Roofing, and texts to Martin, we still as of this date, (May 3/14), have not had Rightway Roofing show up and complete the contractual agreement.....yet they were paid in full. They also damaged our bbq cover, and Martin said he would pay for a replacement. This, too, has not transpired. We do wish to be present for the eave cleaning and repair, and have texted many dates and times that we would be present...to no avail. The after service has been appalling and we are frustrated. We held up our part of the contract...we want them to do the same.