On the night of Saturday, January 4th 2014, our furnace started making some strange noises (humming, grinding metal). We called Rodman's Heating and Air Conditioning, having a technician paged. The technician (Russ) called back approximately forty minutes later (this was due to his being in someone's basement doing another emergency repair on a furnace). Russ was able to advise us as to the potential issues (venter motor or blower motor), and advised of the emergency service fee. We decided that there was no need for him to come out at 1am and agreed to have him come in the morning after 9am. Russ advised to turn off the furnace, turning it on only heat the home occasionally and only while we were awake. At exactly 9am the next morning, Russ called to advise that he would arrive shortly. When Russ he arrived he turned the furnace on and determined that the problem was with the venter motor (as he had suggested on the phone). He repaired the motor and fixed the furnace within an hour. This being our first hime, we asked Russ a bunch of questions regarding about furnace maintenance, etc. which he answered helpfully. I highly recommend Rodman's Heating and Air Conditioning to anyone seeking HVAC repairs; a company that is professional, reliable, and courteous. Thank you Russ & Rodman's!
- Approximate cost of services:
- $630.00