Royal Stone Landscaping & Design

Landscape Contractors & Designers
3560 Rutherford Road, Unit 58 Vaughan ON L4H 2J3
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Royal Stone Landscaping & Design
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90%

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Reviews by rating (past 12 months)
Best of 2018 winner 2 timesBest of 2018winner 2 times

Reviews for Royal Stone Landscaping & Design

Average customer rating:
9.5 10 (114 reviews)

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Tracy
Tracy
1 review Vaughan, ON
10/10

Exposed Aggregate concrete for a pool installation

In July 2019, we did a pool installation in our backyard. That installation ended up happening about 5-6 weeks earlier than anticipated, which caused us to scramble for a concrete supplier/installer. We wanted an exposed aggregate finish. We found it more challenging to find someone, and especially someone who could work within our tight timeline. Was very happy to work with Marcello at Royal Stone, who was very personable, easily accessible, and extremely helpful with suggesting and recommending his ideas to our backyard plan. And I can say now 3 years later that I am just as pleased with what he designed for us. The concrete has held up beautifully, no issues. The work crew were top notch, hard working and professional. We are looking forward to working with this team once again to help us on our front yard.

Approximate cost of services:
$20,000.00
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Private User
Private User
Private User reviews Vaughan, ON
10/10

Rear Loggia Enclosed Deck c/w Fireplace & Front Porch

Hired Royal Stone to remove our old pavers and installed an enclosed deck c/w fire place, hot tub, deck, pavers and new fence. Work also completed on time and within budget.
Project manager (John) very knowledgeable and flexible with design changes during the duration of the project.
Very satisfied with the workmanship and hired again to complete work on our front porch c/w landscaping.

Approximate cost of services:
$100,000.00
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dean in Toronto
dean in Toronto
3 reviews Pickering, ON
10/10

Excellent Service

Royal Stone did a huge back yard pool/cabana installation for me 5 years ago and the quality of their work was excellent.

This week, thanks to Ryan and Pino, the Royal Stone crew came back and fixed a few cracked stones and added a drain in my cabana.

Thanks for helping me keep my back yard Oasis in top form!

Review has 1 previous version
Approximate cost of services:
$850,000.00
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Mark Hotz from Mississauga
Mark Hotz from Mississauga
4 reviews Vaughan, ON
10/10

Backyard Patio

Angelo ALWAYS answered the phone when I called with any questions or concerns. Royal Stone was not responsible for installing the pool; only the surrounding landscaping. Work was done in September 2022 during the pandemic. They completed the work in 4 days; about 2500 sq ft of pool coping and stone work. During that time Angelo suggested a few different design/cosmetic details mostly pertaining to the surrounding border affect and they were able to effect those changes changes in the fly. Angelo was forthcoming and honest throughout and was sincerely interested that the project was completed to our satisfaction. Bottom line is they did a fantastic job and I would recommend them without hesitation.

Approximate cost of services:
$80,000.00
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Karen in Toronto
Karen in Toronto
0 reviews Toronto, ON
9/10

Pool installation and lanscaping

We hired Royal Stone Landscaping and Design for our complete backyard makeover in the fall of 2020. This included pool with water feature, stone work, planting and a pergola construction.
We are very happy with the end result. The design plan made very good use of space in our small backyard and the execution was professional from planning, through permitting process and project completion.
We encountered delays (about 2 months) versus our original planned pool opening date. Labor and materials were in high demand industry wide summer 2021 so our pool ended up being completed/opened in July vs May.
Tim, our project manager, was responsive in keeping us informed of delays and resolving issues that arose through the project (leak in jets and water feature).

Approximate cost of services:
$200,000.00
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Dale
Dale
2 reviews Mississauga, ON
6/10

Remove old wooden deck install new patio with paver stones.

Royal Stone has repaired the issues surrounding a buried post by digging it out and removing it. We are now satisfied

Approximate cost of services:
$28,000.00
1 of 1 people found this review helpful.
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John in Toronto
John in Toronto
1 review Mississauga, ON
10/10

Solid work and reliable service

Dealt with Angelo who was always available and responsive. The team came out and did my backyard with new cement base and patio stones. Not very complex project. They have top notch gear and work crews. All the work was done in 2 separate days, but completed phases, nothing left hanging. The best part about the work was the fact they were fast, reliable, clean and open to suggestions and ideas. Angelo was nothing but helpful and trustworthy. We also did our driveway thru Royal Stone. Very positive experience.

Approximate cost of services:
$20,000.00
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hurvitz.eran
hurvitz.eran
2 reviews Vaughan, ON
0/10

Very bad customer service experience for our installed pool

We installed the Pool in the summer of 2017, we have issues from the 1st beginning, and Hayward techs found that it was due to poor installation of the Hayward Omnilogic, by missing installation of one sensor.
We had to call every year for several repairs. Now we have to change a major part that got damaged due to poor installation, and was in warranty, but since they didn't report it on time, it is out of warranty.
OUr pool light stoped working due to wanted leak(again poor installation).
Their customer service don't reply to messages.
They also installed roof for our pergola, that was broken on the 1st week of use, and they promise to fix it for the past 3 years, without success.

Approximate cost of services:
$150,000.00
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Emad in Ottawa
Emad in Ottawa
0 reviews Mississauga, ON
0/10

Inground pool and full backyard landscaping

Totally unprofessional staff and company. Stones that has been installed is not the same what agreed on.
Had to call so many times to follow up with staff and no one reply back.
I recommend that no one ever try this company and any service with them will be waste of money

Approximate cost of services:
$170,000.00
1 of 2 people found this review helpful.
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Sophia in Toronto
Sophia in Toronto
1 review Toronto, ON
5/10

Front yard landscape project

I’m sure they do beautiful work but probably not suited for smaller jobs. Perhaps it was because it was late in the season but we were never made to feel like we were a priority even after paying for a concept drawing and providing a deposit for the work. It was disappointing the job was never started. But I do believe they do very nice work for projects that are larger in scope.

I was pleased that they provided a prompt refund of the deposit. Unfortunately not for the drawing which was prepaid with the understanding that it would be a credit once we signed a contract.

Again I am not posting to be negative about the company. I just want to share my experience as a novice for someone looking to do some work in the future. I never factored in the possibility that the work would not be completed and the cost of the sketch would not be absorbed into final cost of the project. Any new firm would work and revise from their own drawing before beginning a job. Just something to consider if you are on a budget.

Approximate cost of services:
$20,000.00
7 of 7 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Royal Stone Landscaping & Design

Royal Stone is a recognized installer of premier interlocking paving stones, retaining walls, steps, curbs, and natural stone products. Whether you're designing a complete streetscape or a residential walkway, patio and driveway, Royal Stone can provide you with a range of applications. Our qualified staff will take your project from the design stage to completion in an organized and professional manner.

Let your surroundings express who you are.

Royal Stone's experienced landscape designers will guide you in selecting features that come together to create balance and harmony.

Our use of hand drawn and computer-generated renderings effectively bridge the gap between concept and reality, assuring our clients that their new surroundsing will be all that they envisioned - and more.

DRIVEWAYS / WALKWAYS
Driveways and walkways provide curb appearl to homes. They are a point of artistic expression allowing customers to express their personal style.

OUTDOOR LIVING
Outdoor living spaces provide an impressive focal point where you can relax, dine and entertain with familiy and friends. Outdoor kitchens, fireplaces and firepits are just some of the possibilities.

POOLS
Pools provide an impressive focal point where you can relax and entertain with family and friends. Spas are great alternative for spaces wehre a pool is not feasible.

WE SPECIALIZE IN
Driveways, Walkways, Interlocking Stone, Flagstone, Pools, Spas, Hot Tubs, Water Features, Inifinity Edge, Landscaping, Patios, Cabanas, Gazebos, Outdoor Kitchens & Fireplaces

CATEGORIES
Interlocking Stone, Landscape Contractors & Designers, Landscape Lighting, Gazebos & Sheds, Decks, and Decorative Concrete
SERVICES
Landscape Design & Construction (Design/Build), Driveways, Walkway, Patio, Retaining Wall, Fireplace, Fire Pit, Pergola, Cabana, Interlocking Stone, Natural Stone, Flag Stone installation, Wooden and Composite Deck, Landscaping Lighting, Landscape Renovations, Pool installation, Sodding/Mulching, Planting Design and installation: Trees, Shrubs, Perennials,
WEBSITE
http://www.royalstone.ca
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, Mastercard, Cheque
MEMBERSHIPS
Landscape Ontario, Pool & Hot Tub Council of Canada
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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