Sears Home Central - No Longer in Business

Terrible service. Showed up almost 4 hours late, and after spending an hour on hold earlier in the day to try to re-schedule. Made to feel like it was our problem and spent more time re-booking. Sears cancelled 2nd appointment night before and after booking off work again. When they did show up, they forgot to reconnect the drain hose causing a horrible mess. The repair also did not work properly, dishwasher made horrible noises. The next repair appointment we were told the previous crew did not do the job properly, it would soon not work at all - but the repairman did not have the correct part....After this much frustration, I simply asked for our money back. No response whatsoever on that request. So, they have my money and we are stuck with a loud dishwasher that will soon not work.