We are having trouble with a Maytag Neptune dishwasher (dont buy one!). I called the Home Central department where we used to have our extended warranty. I explained the problem and the error code we were receiving. They sent out a repairman about a week later but I was only given a window of 9am-1:00pm! I waited around until 12:30 when he showed up. I explained the code and before we even made it to the machine he told me it was a motor problem and he would have to order the part and come back. He went on to say that I would have to pay for the service call!!! Let me see. I wait around for 3.5 hours, he arrives without the parts, stays for 1 minute and tells me I have to pay for the call...........Needless to say I sent him packing and will not use this company to purchase a product or for any repairs ever again!!!!
- Approximate cost of services:
- $0.00