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I am writing to express my appreciation for the fantastic job that the people at Shipton's did to resolve the problem with my furnace. We went from a unknown problem and no heat on tuesday morning, through an on-site diagnosis later that same day, to a completed installation of a new furnace by thursday afternoon. Your installation crew worked diligently to get my heat back on as soon as possible and did a remarkable job of keeping the worksite clean during the whole removal and installation process. Right from my initial phone call to Wendy, your team showed the very essence of courtesy, professionalism and sense of urgency. This is exactly what customer service is all about. There are many companies that say they offer superior customer service...but the number that actually provide is very low. Shiptons can rightfully make that claim. I would appreciate if you would please pass along my sincere thanks for a job well done. Rest assured that i shall have no hesitation in recommending Shipton's to anyone in need of services to their heating system.
Yours very truly
Alan J
- Approximate cost of services:
- $2,000.00