We wanted a sliding glass door system in our washroom to separate the vanity area from the shower/toilet area - essentially making 2 separate rooms.
I had an idea of what I wanted, but it was wonderful to speak with Steve about my ideas - what sliding system to use, whether to go with standard glass, or low iron, thickness of glass etc.
He was very helpful and knowledgeable, and his pricing was inline with the other quotes that we received. We decided to proceed with Shower Deluxe.
Ryan the specialist that came to measure was very knowledgeable as well - we went over the dimensions as it was a very tight space, and we received shop dwgs for review and approval.
The installation was a bit tricky, again because of the very tight space. The installers worked hard and did their best with the limited space conditions, however due to site conditions, the glass was a bit tight to the floor, and as a result the sliding of the door was tough to move.
The installer returned to grind down the tile in the very spot where the guide needed to go, so that there was more space for the door to slide. It now works perfectly.
We had one hiccup / miscommunication where they installed the floor guide in a spot that I did not want. I now have 2 little holes to repair.
However, after working with so many trades, trades that seriously lack in customer service, I can accept this as an honest mistake, and I appreciate that they returned (after they were paid in full) to grind down the tile as mentioned above, to make the sliding door system work better.
For that reason, I am happy to give them 10/10. I would definitely use them again.
- Approximate cost of services:
- Company Response
Thanks for the detailed review, Michelle,
It was an absolute pleasure to work with you from beginning to end!