We had had a terrible experience with a previous roofing job, which was only 11 years old and already needed completely replaced. Jerry came by, as one of four roofers we had quote on the job. He was courteous, prompt, specific and very experienced obviously. He gave us an estimate, replaced not only the terrible job that had been done before, but damage caused to the boards of our home as well. He provided us at the estimate stage with clear menu-style pricing, which broke out upgrades. The crew from Smart came when they said they would, left my property cleaner than it was before (thanks guys!) and were done in one very long day. Their price was very fair, not the highest but not the lowest, and their guarantee they put in writing for 10 years and I have no doubt whatsoever that they will stand behind it. We are now planning to have Smart Roofing also replace our very old eaves in the early summer. I would not hesitate to recommend Smart Roofing, and Jerry was a pleasure to deal with. Using this company made this process less stressful and easier all around. They did a fantastic job, and you have to like it when the owner of the company comes back and personally inspects the job himself before handing you the written guarantee. Fantastic job.
- Approximate cost of services:
- $4,500.00
- Company Response
Hello Brenda, thank you so much for the wonderful review it is greatly appreciated. There is nothing worse than coming to a customer who has had a terrible experience with a previous company. We would never let our customers have such experiences as satisfaction and happiness is our policy and if your not satisfied we will make sure that by the end you are 100% satisfied with our job. It was a pleasure working with you and helping you fix your problem. All the best in the future and when your ready to have those eve's replaced give me a call. Jerry, Smart Roofing Inc.