Thank you for your interest in our company. This is a good suggestion. Thank you for bringing this to my attention. All the best - John
First of all, I want to thank you for all of your kind words. I am glad that you and your neighbours are happy with our work. It was a pleasure doing work for you. All the best - John
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
First of all, I want to thank you for all your kind words about my staff and me. I am glad to hear that to this day you are happy with the job we have done for you. I appreciate your continued referrals and want to thank you again for trusting us in making your house a home. All the best – John
White Concrete in front, back and side of the house ( Fall 09))
Thank you Agnes for taking the time to write this kind review. I appreciate your patience in dealing with the repair issue. I am glad to hear you are still satisfied with the work that was done. All the best – John
Stamping concrete in front , back and sidewalk
Thank you very much for your thoughtful review and the many compliments. I appreciated your trust and confidence in me throughout the project, which allowed me to create a unique design with the jewel stone. I am glad you were satisfied and I too was pleased with the end results. All the best – John
Decorative Concrete Patio and Driveway
Thank you for taking the time to write this thoughtful review and including a picture. We were happy to be chosen to do your projects. It was my pleasure to spend time with you and I am glad you were happy with the work. By the way, you did a wonderful job in landscaping the front. All the best – John
Sidewalk and driveway improvements
I appreciate the time you spent to write this review and the compliments said. Thank you for your patience and understanding with weather issues. I’m always happy to do work for you, all the best. – John
French Curbs, Walkway, Shed slab
Solocrete would like to take this opportunity to adequately respond to and clarify, in full, the content of this review. Solocrete has high standards for great workmanship, quality and service that make this company one of the most reputable and successful businesses located in Southern Ontario. Contrary to the client’s statements, I have more than 30 years experience in the concrete business. As per the issues of the walkway cracks, Solocrete always stands behind our warranties provided the cracks are related to issues covered by company policy. In this particular case I notified the client that the existing flowerbed required a pipe for drainage of the downspout water flow and that this pipe is not part of the contract or paid for. As a precaution Solocrete installed, free of charge, a PVC pipe underneath the concrete into the flowerbed, leaving the remaining attachments to the downspout up to the owner. He failed to ensure that this connection was made therefore allowing the water running from the downspout to become trapped in the flowerbed. The trapped water resulted in a build-up of ice that causes lifting of the concrete and thus cracking. The company did respond to the client’s complaints, an inspection was done and it was determined that the cracks were in fact the result of water trapped and frozen in the flowerbed. It is very unfortunate that the owner ignored the company’s advice and compromised the warranty that under this circumstance is not covered under the company’s policy. The client was never able to accept the responsibility for the root cause of the cracks. Taking into consideration and respect for our clients, Solocrete in fact did start the repairing process free of charge, but the client stated that he did not want to see Solocrete back on his property and would seek someone else for the job. As a result, Solocrete did not return to the property or contact the client ever since. The client’s account of what occurred, his arguments and explanation of the cracking are inaccurate and do not make sense. - John
Solocrete General Contracting Ltd. believes that quality, customer service and satisfaction are very important requirements to achieve the highest reputation and trust in this business. We are constantly upgrading in order to give our customers the very best selection and quality in: stamp concrete, regular white concrete, coloured concrete, and aggregate/exposed concrete. We also offer the specialized overlay of jewel stone. Our products are ideal for driveways, walkways, curbs, gardening curbs, back patios, around pools, steps, pillars and overlays on porches. Unique to Solocrete are the french curbs and the smooth and rough finishes of bull nosing on steps.
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