In the torrential rainstorm of July 2013 water leaked into one room in our basement. We called our insurance company and they sent out a “clean up and restoration” team the following day to rip up carpet and under pad, cut out the lower portion of the walls and disinfect and dry the room. Subsequently they advised that they could not come back and restore the room for, maybe, 4 months. We ran out of patience and, after getting the external waterproofing done, started getting quotes from other companies. Several gave quotes in the 5 figure range to restore what is a small room – 18’ x 13’.
Some years ago, when our furnace leaked and soaked the basement carpeting, we had called Concord who came out and fixed the problem immediately. We decided to see if they could help with our current problem.
Nick came out, looked at the room and seemed to understand that we did not want any major renovation, just a simple job to make the room useable again. Rather than ripping out all the old panelling, he agreed that the room could be set to rights by filling in the lower half of the walls, adding a chair rail to cover the join, laying down carpet tile and installing new baseboards. He promised us a quote the next day. Sure enough, the Concord group sent us an acceptable quote within 24 hours, a quote that was significantly less than most of the other contractors.
Less than a week later, Rob and Hamid appeared as scheduled and completed the job in one day, albeit a long day for them. They did excellent work and completed the job as it was set out. They were pleasant, hard-working and polite. And – this is a big plus – they cleaned up all the trash and waste from the demolition part and took all the waste away. They also left us with a good supply of the carpet tiles, to be used if necessary in future.
We are entirely satisfied with the job Concord did for us and would recommend them to anyone who wants good work done at a reasonable price.
- Approximate cost of services:
- $3,800.00