TouchWood Movers

Moving & Storage
2355 Derry Rd E Unit 38 Mississauga ON L5S 1V6
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HomeStars  >  Moving & Storage in Mississauga  >  TouchWood Movers  >  Untrustworthy. Unprofessional. Disrespectful
Private User
Private User
Private User reviews Brampton, ON

Untrustworthy. Unprofessional. Disrespectful

I was promised 2 trips to storage if necessary when I signed the contract. Driver refused to do 2 trips. Overpacked the truck and damaged cargo. Left items behind for me to handle because the truck was full. When I asked for 2nd trip, driver threw a metal bedframe against the wall in a rage after he bent and broke the frame to make it fit. Three guys moved 1 box at a time. Total time for small house move was over 9hrs. Refused to work in the rain. Had to wait for the rain to stop. Team spent more time on their phones than actually working. Every time I checked in on the progress, one of them was sitting down doing nothing. Made me wait 45min in a parking lot while they ate lunch in a restaurant. Driver told me that the owners will promise anything to get the deal, but will inevitably charge more at the end of the contract. DO NOT HIRE!

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Company Response

Hi Irene,
We regret to inform you that slavery is no more in practice so we can no longer make workers work in rain or do 8 - 9 work without allowing them at least 1 meal.