They claim to know how to move pianos. They brought a beautiful baby grand piano and put it together backwards and it's unusable.
- Approximate cost of services:
- Company Response
The belongings were delivered on Wednesday morning and you called in to say that the piano was not put together properly. The driver was busy for the rest of the day but could come in the evening to fix things up for you, but you said you were busy that evening. It seems that you immediately reported that we did not know how to move pianos, you did not give us a chance to fix the problem. The driver came back Thursday morning, 24 hours after delivery and fixed the piano and we have not heard back from you so I am assuming that it is fine now. When given a chance, we can fix our wrongs when they happen.