After many phone calls and promises by the customer sales agent I decided to give them a try. They started their services with no problems but I can honestly say that I have more weeds and crab grass mixed into my lawn now, then ever. That combined with the constant harassing up-sell phone calls. I'll go back to doing my lawn myself and save my money. As far as I'm concerned there was no value provided for the price I paid.
- Approximate cost of services:
- $250.00
- What could this company do to improve their services?
- Stop with the harassing constant phone calls looking to up-sell services and such.
- Any advice to offer fellow homeowners facing a similar project?
- Don't believe the phone sales representative, they promise the world on the phone, then when they start to record the conversation they never include the mentioned 100% money back guarantee.
- Company Response
The only way to prevent weeds is to have a thick lawn. All weed controls have always been a contact treatment and always will be. When weeds grow and they always will we spray them and they should turn black and die, if they don't or come back to life please let us know and we will reapply the product at no charge. Crabgrass is a separate treatment and can only be applied in April as a perventative treatment and there is no longer a treatment that kills crabgrass once it grows. I am unable to look up your account information but I would assume that it was not included in your program as it is very expensive and a service we don't want to upsell our cusotmers on as we don't know if you will need it until it grows in July. Once we know it has become an issue we would recommend it for the following spring. Please call my office to go over this in more detail please.