Do NOT use this company!
We had our roof replaced by Heisler Roofing a few years ago. This roof came with a written 10 year warranty on workmanship. This year it started to leak. We had someone from our insurance company, as well as someone from a restoration company come and take a look. They both stated that our problem was due to poor workmanship by the company that did our roof. We called Heisler and told them that water was leaking into our house, ruining our drywall, carpeting, and our floor. They said no one could come right away due to illness but they would make a notation that we needed someone ASAP. That was 3 weeks ago. We have called them repeatedly, still nothing! We have left many messages with them, most of which were not returned. Twice we made an appointment with them to come and both times they neither called nor showed up. Our roof is still leaking and Heisler is still ignoring us.
- Approximate cost of services:
- $3,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?