Awnings By Rolltec

Awnings & Canopies
Vaughan ON L4K 4R8
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HomeStars  >  Decks in Vaughan  >  Awnings By Rolltec  >  Back deck awning
Northumberland Farmer
Northumberland Farmer
2 reviews Toronto, ON
2/10

Back deck awning

Update! Service was good at the start. Then the unit failed and the team re-installed the unit last summer. I was told the original installation was not performed properly and needed reinforcing. However, Rolltec still charged me for the fix, standing by their one year warranty on installation. I'm awaiting resolution. Let's see if they make good.

Well... they did not. Quibbling over a $500 "make good" job seems to be their specialty. I'll go elsewhere next time, which will be soon as the whole thing is failing.

MY ORIGINAL REVIEW:
Great service, from consultation and quote to instal and demonstration. Very responsive to queries. Friendly, and professional. The product is great: works perfectly and reliably. Installation team was prompt, fast, efficient and helpful.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your business, Richard. Enjoy it!

Previous versions of this review:

Northumberland Farmer
Northumberland Farmer
2 reviews Toronto, ON
10/10

Back deck awning

Update! Service was good at the start. Then the unit failed and the team re-installed the unit last summer. I was told the original installation was not performed properly and needed reinforcing. However, Rolltec still charged me for the fix, standing by their one year warranty on installation. I'm awaiting resolution. Let's see if they make good.

Well... they did not. Quibbling over a $500 "make good" job seems to be their specialty. I'll go elsewhere next time, which will be soon as the whole thing is failing.

MY ORIGINAL REVIEW:
Great service, from consultation and quote to instal and demonstration. Very responsive to queries. Friendly, and professional. The product is great: works perfectly and reliably. Installation team was prompt, fast, efficient and helpful.

Approximate cost of services:
$5,000.00