Roofmaster Ottawa

Roofing
Ottawa ON K2E 6V4
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Debra Rossman from Nepean
Debra Rossman from Nepean
9 reviews Nepean, ON
10/10

new roof

We found Roofmaster on this website. Dave came out to give an estimate in an early evening to accommodate both my husband and my schedules since we wanted to be present. We had many questions and he answered all of them. His estimate was the most detailed estimate and his price was competitive. We were away for a few weeks and they rescheduled our installation- to accommodate us. Paul and his crew came to do the work. We have a very large roof and he felt that it would take 3 days. This ended up being "off" because of weather and some of the crews' holiday times. BUT, each day, they came to my door, explained about the delay and apologized for any inconvenience. I was home during much of the work. They were tireless and their days were long. It was impressive. They were very concerned with regard to cleanup- as was I, and they did a meticulous job. We were told to call them and they would come out again if we found nails that they missed; we did not find any neglected areas. After the work was finished, Paul made an inspection with my husband and myself. We saw one thing- Paul saw two others that he wanted to take care of before he felt that the job was complete. We appreciated this as roof repair is not something we know much about. His crew were, to a person, accommodating , pleasant and respectful. I have already recommended Roofmaster to a friend who had 4 other estimates and she has now signed with them. A roof is a very expensive undertaking. We are thankful that we see quality of workmanship and are confident that they will stand by their work.
Debra Rossman

Approximate cost of services:
$17,000.00
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Company Response

Hi Debra, Thanks for taking the time to write such a thoughtful review. It was nice of you to mention your estimator Dave. Often the estimators are overlooked for all the hard work they put in just like the roofing crew! It's nice to hear Dave worked around everyone's busy schedule to meet with you in the evening. I'm glad Paul paid good attention to detail to ensure nothing was overlooked on the roof as well as ensure the area around your home was cleaned meticulously. We greatly appreciate you recommending us to friends. Much of our business is through referrals and happy customers like yourself. Thanks again for the review and please don't hesitate to give us a call if there's anything else you need!