ALS Sewage Services

Showed up on time, did a great job, good price. I used to send my 3 year old down into the septic tank to clean things up with a beach bucket and spade, but ALS has a big truck and a big suction hose and is way more efficient. What used to take a week for little Sasha now only takes about 45 minutes. Worth it. I'd do it myself but i'm a bit on the 'portly' side you might say and i can't fit into the hole. Alas, despite the Dickensian manner of Sashas employment, i'm gonna stick with ALS for this particular task.

Arranged for residential pump out of sewage tank on September 14, 2020. After service, noted that septic lid was not reinstalled properly and as a result incomplete seal with tank. Phoned company for advice: office staff promised phone call from operator which never happened. With help from neighbour removed cement tank lid, cleaned trapped gravel and properly reinstalled. Contacted office a second time, requested consideration of minor reduction in bill due to poor customer services. Office staff promised to discuss with operator and return phone call. Return phone call never received. In spite of poor customer service, I paid bill in full with written letter outlining my frustration. Check cashed by company with no return correspondence. Sincerely, James Goertzen