Arctic Spas

We bought our tub in Kamloops when they had local owners, since that has changed the service level has when down majorly. I can not understand when you are called in to fix a leak that you use a union instead of replacing the old hose. The hose is old and hard, something that will crack again. I could not imagine getting my car serviced and patching a rad hose, that would never by done. Also there repairs are not to be trusted, we had them in to look at a leak in June and now it is leaking from the same spot. Not even a year warranty on repairs, I guess they know they can't stand behind their work. All in all since our local store service went corporate the service feels watered down.