Salesman Dan was excellent. Loved my windows until the white grills in them began to yellow. Called Majesticon and spoke to Ocean. He said that the manufacturing company covers the warranty and whatever they say rules. He then said that if i bought a car i wouldn't expect it to last forever. Guess i shouldn't of believed the 20 yr warranty i was told about which i spent almost $16000.00 for. Windows are 5 years old and they started going yellow after 3 years. i can only guess they'll get more and more yellow each year. Ocean then asked me to send him pictures of the windows and he'd contact manufacturer. With an attitude like that I don’t feel there's any hope of solving this problem. I never imagined that i’d end up with anything other than bright white grills that originally matched the window frame. Manufacturer has every Exclusion from Warranty that you can imagine. If something goes wrong with your windows you can guarantee it will be on that list. No fault to Majesticon other then i would of appreciated being warned about this issue so that i could of made a better decision in my purchase. Manufacturer wants $3462.89 to replace the windows. If they deem them defective we have to pay $745.80 for labour. I don't think it's fair to have to pay $745.80 every 3 years. That only covers 11 of my windows. What happens if all 18 window grills become yellow. The 11 windows look pathetic. So much for the 20 yr warranty.
- Approximate cost of services:
- $16,000.00