Closets By Design Niagara

Closet & Storage Solutions
Niagara On The Lake ON L0S 1J0
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HomeStars
Closet & Storage Solutions
Closets By Design Niagara
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87%

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Reviews by rating (past 12 months)

Reviews for Closets By Design Niagara

Average customer rating:
9.1 10 (418 reviews)

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missknielsen
missknielsen
1 review Hamilton, ON
8/10

Closet organizers

Looks good just have some painting to do. Made it work - looks good when everything is in the closet.

Approximate cost of services:
$3,400.00
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Company Response

Thank you for providing your review, we appreciate you taking the time. So glad that everything looks good in the closet.

denise.aw
denise.aw
1 review Niagara On The Lake, ON
10/10

Bedroom closet

I was so impressed with the girl so very helpful. The gentleman that came was very nice and he did a amazing job and when he left everything was spotless . The closet look beautiful

Approximate cost of services:
$2,000.00
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Company Response

We appreciate you taking the time to provide your review. Glad to see that the designer was helpful and your installer did an amazing job.

swellswillow
swellswillow
1 review Hamilton, ON
8/10

Closet

Great sales and quick installation. A little bit pricey but the sales person did an amazing job in helping me.

Approximate cost of services:
$3,500.00
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Company Response

Thank you so much for taking the time to provide your review. We are glad to see that the designer was helpful and that your installation was quick.

mm.webb
mm.webb
3 reviews Grimsby, ON
10/10

Master bedroom closet

They delivered what and when they said they would. The installation was neat and clean. The installer left the property clean and tidy.

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for taking the time to leave your review. We are always pleased to see that everything was as expected.

dvk
dvk
1 review Thorold, ON
10/10

Basement computer area

We sent a personal email to Nicole to advise how satisfied we were with the work by her and the installer........ very good job!

Approximate cost of services:
$4,000.00
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Company Response

Thanks for taking the time to provide your review and for reaching out to us directly, we certainly appreciate that. So glad to see how please you were with the job.

embogucki
embogucki
1 review Welland, ON
10/10

Closet

Very professional work ethic, made some small adjustments, the job was completed in less time than estimated

Approximate cost of services:
$1,800.00
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Company Response

Thank you for taking the time to provide you review, glad to see that it was completed in less time than anticipated.

rburjoski
rburjoski
1 review Waterloo, ON
10/10

Closet units

On time, as quoted, high quality and professionally installed. The in home consultation was excellent.

Approximate cost of services:
$5,000.00
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Company Response

We appreciate you taking the time to provide your review, thank you. So glad to see that everything went well.

luandtim12
luandtim12
1 review St. Catharines, ON
10/10

Closet/unusual

Perfect. Wendy arrived with great ideas & showed us her plan.
Couldn’t be happier with what Wendy drew up & then 2 weeks later, done !!
Thanks to Scott who spent a morning here installing, cleaning & left us with a wow factor. Will refer Closests by Design for anyone doing a change.
Very happy with the quality & customer service.

Approximate cost of services:
$4,500.00
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Company Response

Thank you so much for taking the time to provide your review, we certainly appreciate that. We are so happy to see how happy you are with the everything from the design process to installation.

Michele in Niagara-on-the-Lake
Michele in Niagara-on-the-Lake
1 review Niagara On The Lake, ON
10/10

Master bedroom closet and Pantry

Fast professional service by Lisa who arrived at our house, measured, proposed ideas, quoted and all done to our satisfaction. Install was scheduled quickly and done with limited disruption. Very pleased with service and quality.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for taking the time to provide your review. It always makes us very happy to see that start to finish runs smoothly.

Michael in Niagara Falls
Michael in Niagara Falls
1 review Niagara Falls, ON
0/10

What a terrible Company with dishonest people ! Be aware !!Never use them !

I should never choose this company.... The price was high but in home design lady was nice so I took the shoot.. It turns out everything was wrong !

1. On the day they installed the closest , all the pieces were installed separated on the side walls. They were suppose to be connected TOGETHER !! Common sense . They are arguing that that was in my design?

2. After argue with them on the phone, they finally made the change to connect the closets together but because that, they want to charge me more to finish the rest of the work ?!!!

3. They charge me right away even when the job not completed . Nicole does NOT seem to care I was upset about the fact that they haven't finished it and charged me again today before I can even put a stop on my CC!

4. When I asked to speak with the owner, Nicole simply said she was in charge and doesn't allow me to explain this to the owner and find a solution.

I wouldn't imagine a company like this could exist in Niagara . What a dishonest company. If you don't believe the story. call me 2899831678.

* I would revise my opinion if they can even "try" to solve this !! But no , nothing !***

Jan. 23 adding photos which was before they made the change . As you can see the closets are separate and they are overlapping each other. More importantly I have specifically told the design lady that we need to put the safe box to the A wall corner lot . She asked us to give her the measurement and made the design. It turns out B closet is overlapping A corner, the safe box can't even put in !

Approximate cost of services:
$3,800.00
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Company Response

We are sorry to hear about your unhappiness with the end result of this project. We have offered you a service date to install the missing trim pieces and have agreed to hold back processing payment of that remaining amount. However, your project has been completed as per your design and contract. While we did work with you on site and were able to accommodate some changes that you asked for at no cost, we cannot make major changes such as widening sections and making panels deeper without having you pay for the additional materials and labour, as was explained to you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Closets By Design Niagara

Welcome to Closets By Design Niagara, where we specialize in custom closets and home office. Closets By Design - Niagara can design an attractive storage space for any area of your home that needs organizing, from the pantry to the garage and everywhere in between.

At Closets by Design, we offer three closet systems to choose from. Each will maximize your space and create a closet that helps organize not only your clothes, but your life as well. We build each closet with you in mind.

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