Alberta Hardwood Flooring Ltd

When we went looking for hardwood we knew nothing about how to choose the product. Matt Thompson at Lakeview floors was very helpful explaining the differences in products which made our job a lot easier.
We purchased our hardwood from Lakeview at a competitive price, it was delivered to our door when promised and neatly piled in our house to acclimate before installation.
We are very pleased that we shopped at Lakeview flooring.

Our builder used this company to do our flooring. When we moved in the had to come and fix the underlay that made our floor creak. He dented my brand new fridge with his hammer the first day and didn't even say anything!! It took 4 visits to get it everything done right and to get all the right colour matching transition pieces. The man who came was not very professional and even left his lunch garbage on my table one day. Everything did get fixed eventually, but I was not impressed with the service. Perhaps it was simply this one guy who came to our house, but it was pretty disappointing.

I can't say enough nice things about my beautifully restored floor. Trent, Marco and Mike were professional and take pride in their work - and it shows! I would recommend them to anyone! Everything I expected and more!

This isn't the first time I have used Mat at Lakeview floors for my flooring project I also recently had them do the flooring in another property. I feel confident when I recommend him to my friends, family and clients. They have always started and finished on schedule. Mat is great at suggesting products that are right for each home. When the project is complete Mat ensures you are happy checking in with a follow up call or visit.

Dean is one of the few people out there who know the true meaning of customer service. He maintained communication throughout the process including a pre-install call to confirm details, and a post-install call to make sure I was satisfied. The quality of the install was impeccable! I searched for flaws - behind doors, inside closets - but to no avail. This isn't the first hardwood install for me, but it surely is the first that is flawless. Baseboards were re-installed and caulked to perfection. Can't say enough about the quality and attention to detail. Fantastic work.

We recently installed Hardwood on our main floor and a set of stairs. I was impressed the minute we walked into Lakeview's show room. Brad was very helpful, knowledgeable and professional and we are very satisfied with the end result. The installers of Thang and crew were also excellent. I would highly recommend.

Matt made a great first impression. Quote was giving and accepted. Work was done in time and cleaned up well.New hardwood was installed with the promise that gaps would be filled. Some hardwood left over, Matt took it back we still don't know if we paid for that because we never received a final bill.We paid the estimate bill and that was it.The finisher came and didn't have the right stain colour for the floor. On the spot I had to decide what colour I wanted,after all the planning of picking a specific stain,the choices were limited.The staining was done in a hurry and the result showed it. There are still some places in between hardwood that are not filled. The stain didn't take well to the filler either. The promise of Matt coming to see the floor after it was done didn't happen either.As the finisher said the floor would pass inspection,but the expectations of a great job never materialized.

We recently had Lakeview Floors supply and install hardwood in our Living Room and Dining Room and replace the carpeting in all of our bedrooms and Family Room. We were very well satisfied with every aspect of our dealings with Lakeview . . . the advice, pricing, product, installation and communication throughout our project. We initially met Mat Thompson of Lakeview at the Home Show in September, and he was one of 3 flooring retailers we subsequently met with to discuss our needs and to get advice and pricing estimates. Right from our first discussion, we were pleased with Mat's knowledge of his products and the advice he was able to give us. Pricing was not our sole determinant, but his pricing was very competitive, and that, combined with the comfort level we established in dealing with him led us to select Lakeview Floors for our project. The extent of the area in our home to be re-floored meant there had to be alot of shuffling of furniture among rooms during the project, and Mat was very accommodating in scheduling his installers to facilitate that. We were equally pleased with the installation work done by Sam (for carpeting) and Jordan (for hardwood). Both were considerate of our needs while they were in our home, were very capable and professional in their installations, and were very careful to clean up after completing their work. When the overall work was completed, Mat personally re-visited our home to inspect the finished work and to ensure our complete satisfaction. At various times during our dealings with Lakeview, we had contact with other staff at their office, and, without exception, we found them to be pleasant, courteous and fun to deal with. We would not hesitate to recommend Lakeview Floors to others.

Rather than downsize we decided to renovate our family home. After meeting and obtaining quotes from several companies we opted for Lakeview Floors. Mat Thompson gave a detailed outline of the pending project which included complete new main floor hardwood installation - new carpet on the stairs and second floor plus several smaller projects that Mat willingly accepted. Jordan did the hardwood installation on the main floor - the project turned out amazing. Ryan did all of the tile installation in our bathrooms, kitchen back splash and shower - all done to perfection. All of the Lakeview Floor employees were great guys and great to work with. We would recommend them to all our friends and associates for any work that they might be considering.

Great Job; Good Price! We met Mat (the estimator) at the Home Show last fall. When we were ready to put new hardwood flooring into our master suite, we went to Lakeview Floors to see the showroom and products. We also went to 2 other flooring companies, and then went back to Lakeview Floors after checking pricing and quality of products. We met Mat at the showroom and he was very helpful with suggestions and ideas as we were wanting to match (as best as possible), hardwood flooring that in the LR and Den that had been put in a few years earlier by previous owner. Mat came to our neew condo and was able to find a match with Mirage Flooring (our manufacturer). Mat also knew we had a time crunch we were dealing with, so he rearranged another job to fit us it. The installer that Mat sent us was excellent. He was done in less than 2 days, and the job looks great and the match is perfect. I would have no hesitation recommending Lakeview floors. In fact, they are coming back in the new year to replace older linoleum with a new product they are bringing in and we are looking forward to another successful job!