Alberta Wholesale Fireplaces Ltd

Fireplaces
Edmonton AB T6H 4P8
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Alberta Wholesale Fireplaces Ltd
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Reviews for Alberta Wholesale Fireplaces Ltd

Average customer rating:
9.6 10 (63 reviews)

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Dave in Beaumont
Dave in Beaumont
1 review Fort McMurray, AB
10/10

Committed

We purchased a new stove type fire place from Steve, we had some issues at first however steve made a commitment to follow through to trouble shoot this issue it turns out that our flu was not functioning right and steve true to his word along with his team fixed this issue to which we are very great full for.
It's was refreshing to work with a contractor that kept his word thanks steve and his team

Approximate cost of services:
$3,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much Dave, my word means everything in this business. I am glad that we figured out what the issue was with the old fireplace venting. Once replaced the stove burners fantastic. Thank you

Fort McMurray Customer in Fort McMurray
Fort McMurray Customer in Fort McMurray
1 review Fort McMurray, AB
10/10

Remove Wood Fireplace - Install Gas Fireplace

We knew we wanted to replace the wood fireplace in our house but hadn't really made any serious effort towards it until meeting Steve, the owner of AWFL, at a trade show in Fort McMurray. Steve is very knowledgeable about his product and presents himself and his business well. He is extremely consistent with what he says and what is stated on paper, i.e. no going back on his word, and he is very flexible to deal with. When Steve and his crew came to do the installation I had very specific needs for framing above the fireplace and wanted the old chimney removed, so he just told his guys to follow my instructions.
The crew of Dylan and Tyler are competent installers and work very efficiently. They were very mindful of maintaining the cleanliness of the house throughout the removal and installation. Dylan, in particular, was excellent with figuring out and installing the framing with great degree of accuracy.
In the end, we believe we couldn't have picked a better company to deliver a superbly installed gas fireplace, even if we had shopped around like we usually do. We highly recommend them.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

I am extremely happy that you are satisfied with your overall experience you had with Alberta Wholesale Fireplaces. If you have any questions or concerns relating to your fireplace feel free to contact us at anytime 780-437-9966.

Thanks,

Jodi Snow

Private User
Private User
Private User reviews Edmonton, AB
10/10

8011 Shaske drive. Edmonton

Randy (contractor and homeowner)

Wether you are a homeowner or a business that is looking to hire the services of a "quality" fireplace contractor, we would highly recommend Steve and "Alberta wholesale fireplaces. Steve and his team Dylan continue to go out of there way in order to satisfy the customer. We are very selective with whom we recommend on our "preferred" list. This is the second time we used them, mainly because what they say they will do is completed on time and to a high standard. It's hard to find quality and value these days, and they definitely provided me with both.

Approximate cost of services:
$5,900.00
1 of 1 people found this review helpful.
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Company Response

Enjoy your fireplace and we are very proud of our team and quality workmanship we can provide our clients.

Jodi snow
Sales manager

eshup in Edmonton
eshup in Edmonton
1 review Edmonton, AB
10/10

Free standing gas stove for basement

This is the 2nd job Alberta Fireplaces has completed for us. We were more than satisfied with the 1st one and now we are equally satisfied with this job. We came in early last week and salesperson Jody helped us immediately in a very professional way. He promised installation date for Friday and he complied. The installers, Dylan and Tyler completed the installation. We are seniors; they were very courteous and always kept asking us if we had any questions. They were very neat about their work and had everything perfectly cleaned before they left. Also we were shown how to operate the remote for the stove. Excellent Service and I would recomend this company very highly.

Approximate cost of services:
$4,700.00
1 of 1 people found this review helpful.
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Company Response

I am glad you are happy with the overall experience . Thanks for the review . If you have any further questions feel free to contact us .

Sales manager
Jodi Snow

Aaron Best in Edmonton
Aaron Best in Edmonton
1 review Edmonton, AB
10/10

Great people to deal with!

Alberta Wholesale fireplaces were great to deal with, very quick to quote and install, good pricing. Don't go anywhere else! Installer was very careful and kept the work site nice and clean which is a big plus on my book.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Glad you are satisfied and it was a pleasant experience . Thanks for a great review . Enjoy your new fireplace .

Jodi snow
Sales manager

Private User
Private User
Private User reviews Fort McMurray, AB
10/10

Gas fireplace insert replacement

We had a previously installed gas insert that never ran well and in fact set off the CO detectors one evening. Steve came to the house and we agreed on a complete new system now properly installed and vented correctly (he found horrible workmanship behind the original insert that in fact was a fire hazard). Steve's crew was on time, efficient and clean. They did the install on one of the coldest (-40C) days of the year and completed it with no issues. While not a local company to us I would certainly recommend his work to anyone in Fort McMurray especially those rebuilding now after our fire.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Very happy to hear that you are satisfied with your fireplace and up to code installation . We are in Ft. Mac monthly and would appreciate future referrals . We strive to always be of help and do quality work. Much appreciated .

Jodi snow
Sales manager

Rob Swyrd in Saint Albert
Rob Swyrd in Saint Albert
1 review St. Albert, AB
10/10

Exceeded my expectations

We purchased a stand alone fire place from the folks at Alberta Wholesale Fireplaces about 6 years ago. Recently we had a problem with the remote starter, so we called the store and the helpful people there tried walking us through the "paring" setup with out success. We stopped in at the store on a Saturday morning with the remote in hand. The store opens up at 10:00 but the owner arrived at 9:50, opened the door and before he even took off his coat, was addressing my concerns. He checked the remote and determined that it had become defective and told me I would need a new one. The he went to the back of the store to see if he had another, I went out to my vehicle and got my credit card to pay for the new unit. When I returned to the counter, the owner (sorry I forget his name) returned from his search with a white box in his hand. He handed the box to me with a big smile and said "Merry Christmas". This is why Alberta Wholesale fireplaces is the best fireplace store in the city. Providing excellent service is what makes this company stand out. Thanks

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

It is with great pleasure to hear steve served you with the outmost respect and made your visit special . We always strive to keep our clients satisfied . Enjoy your new remote and warmth of your fireplace.

Jodi snow
Sales manager

kdjm in Edmonton
kdjm in Edmonton
1 review St. Albert, AB
10/10

Replace wood burning fireplace with gas.

We wanted to replace our wood burning fireplace with gas. We spoke to Steve at the homeshow and made an appointment for him to give us a quote. Steve was upfront, honest and completely professional so we went ahead with the work. We had zero concerns, the work was done by professional and courteous installers. They used appropriate coverings and completely cleaned up upon completion. As an added bonus, the installer informed us that he had a stone work company who we hired to lay the slate at a later date. We are completely happy with our finished product and would happily refer Alberta Wholesale Fireplaces and Hammil Contracting to anyone wanting a new fireplace.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the wonderful compliments enjoy your fireplace for many years to come

Eugenia Mackie, Edmonton
Eugenia Mackie, Edmonton
3 reviews Sturgeon County, AB
10/10

Fireplace Renovation

It was time to modernize the fireplace in our family room. I met Steve at the Renovation show and talked with him at length about what I needed and the cost. I dropped into the shop and picked out the system I wanted and two weeks later the installers were in our home putting in the new fireplace. Dylan and Tyler were excellent, very professional; answering questions, upgrading the chimney and box and bringing the entire system upto code - even fixing some deficiencies from the original fireplace installation. We were very pleased with every aspect from contact to cleanup. Thank you.

Approximate cost of services:
$5,921.00
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Company Response

Thank you so much for the kind review was a pleasure dealing with you enjoy your fireplace

Diana in Edmonton
Diana in Edmonton
1 review Edmonton, AB
10/10

replace gas insert fireplace with a new one

I received good information and Steve the owner listened & did everything he could to get me the product I needed. the guys that came to my house were very professional and pleasant. I a extremely happy with the product and the service that I received.

Approximate cost of services:
$3,000.00
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Company Response

Diana thank you for your recent review. I wish you all the warmth during the cold season with your new Fireplace X gas insert. Should you have any questions or concern feel free to contact us.

Thanks,

Jodi Snow
Sales Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alberta Wholesale Fireplaces Ltd

Alberta Wholesale Fireplaces Ltd. supplies and installs a wide range of contemporary and traditional gas (subcontracted to licensed trade), wood fireplaces, and stoves. Serving both retail and new construction in greater Edmonton and Alberta. We will travel anywhere you need us to be. Our showroom showcases over 40 gas fireplaces, ...
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