Discounter's Pool & Spa Warehouse

I am so frustrated with this company....I leave msgs, emails to the manager because of the service, nothing! No response. You think a service rep or manager would try to reply to the complaint let alone the questions for service?! I don't understand them. Unlike other companies I've dealt with, they are even questionable to do business with. Up to you GTA, but I'll tell you, customer service, don't look here.
Not to mention, I know a customer who also went into the store to speak to someone and was kept waiting so they left.