I actually only spent the initial $40 diagnostic fee as I was completely fed up with the run around. Sean was friendly enough in the beginning and even came to my house on his day off. After taking my money he advised that it was a control board issue but as he couldn't find a model number on my dishwasher, I would have to do the leg work to find out the required information. After a few hours of research on the Internet, I decided to call Frigidaire directly to see if they could assist and when I asked them whether I could just bring the component in so that someone could assist the lady simply stated; of course as there will be a part number on the board. How could an appliance technician not know this???? After that things just went completely down hill in that I had to always be the one calling Sean and seldomly received a call back. In the end, I looked up how to replace the board myself on the Internet and now I have a working dishwasher again and didn't need to deal with anymore aggravation from Ocean Appliances.”
- Approximate cost of services:
- $320.00