They falsely advertise their price for concrete removal, and have refused to change the pricing information on their website despite several requests to do so. They also pressure you into using their service once they're at your place.
I originally contacted them to remove some concrete debris from my property because they advertised the lowest price of any company I could find for concrete removal. They advertised $100/cu yd on their website, compared to $250 - $600/cu yd for other companies. However, when they got to my place they said it'd be about $400/cu yd. I said that their website states otherwise, but he kept giving excuses about it being really heavy, it's labour intensive, it's expensive to dispose of (which actually isn't true, as I found out later: there are very cheap ways to get rid of concrete), etc, etc. Unfortunately I needed the concrete gone really soon and he was pressuring me to do it, so I gave in, but instead just got them to take away half of it, for $450 with tax.
I've e-mailed them multiple times requesting that they change the information on their website to reflect their true price of concrete removal, but I have never received a response. I also filed complaints with the Better Business Bureau and Advertising Standards Canada, but 604-RUBBISH ignored these associations' attempts to contact them.
In short: they do false advertising, they ignore customer complaints, they ignore the BBB and ASC, and they pressure you once they get to your place. There's a reason they have a grade of F on BBB. DO NOT USE 604-RUBBISH!
- Approximate cost of services:
- $450.00