So disappointed and frustrated. Gave them 3 weeks notice - and booked roof cleaning, gutters and power washing. The tech arrived on the Monday, did the roof and gutters, but the power washer was broken. Tech promised to be back before the end of the week. This was imperative as I had window cleaners and painters booked on a very tight schedule. By the Thursday - no one had returned to do the work. I phoned NSHS office 3 different times - left messages and no one called me back. On the 4th call I was finally told there were no trucks available and the work would be completed on the Monday. I had to cancel both the painters and the window cleaners with less than 24 hours notice. Monday morning I received an email - not even a phone call - from Cory - to say the tech had to cancel. Again I had to cancel the painters and the window cleaners with less than 24 hours notice - with a total cost of $275.00 for the two sets of no notice cancellation fees. NSHS has not refunded one penny of these charges that I have incurred because they didn't show up for the scheduled work , nor did they keep me advised of when the work would be completed as they didn't return any of my phone calls. I will never use or recommend this lousy company to anyone.
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