Door Express Inc

Windows & Doors Installation & Service
Richmond BC
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Private User
Private User
Private User reviews Vancouver, BC
0/10

What mistake

Wow. My biggest mistake was not checking the Company out before hand. Started with the rep named Jenna W. in June 2016. Was advised 3 weeks. It is now Oct 31 and into November 2016. NOTHING! I called looking for her. She is gone and then a few weeks ago she emailed advising me she got in car accident. Uh huh. Now Dane A. took over and he gave nothing but broken promises over and over and does not reply to emails or phone calls any longer. Then I called asking for owner Glen C. He called back saying he would have Dane right on it. That was in September. Since then nothing. When I call in they say he is always busy and take massages and last time sent me to voicemail. No reply. I have made a report to BBB and called Global News. Now I am preparing a claim for Court. Happy to do my best to shut down this company down and many other different named versions of it as I started researching online. All you have to do Glen is refund my money in full as I am more then happy to come down to you and serve the papers directly in person. Do you really believe anyone posting a positive comment on your company really buys it? We all know the review are fabricated. Your call... refund me in full or be served and see you in court. I would be so happy to see the Sheriff come to your warehouse and serve you the notice to pay

Approximate cost of services:
$900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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