When I researched a replacement for the existing fireplace in my basement Brendan of Hamilton Home Comfort provided useful advise and competitive pricing for the chosen Regency U39 stove.
The Regency fireplace developed electronic control problems within a day of installation. Hamilton Home Comfort provided excellent customer service in dealing with the stove manufacturer Regency for warranty replacement parts. I must recommend Brendon the technician who diagnosed the problem and replaced the faulty parts efficiently.
A company demonstrates it's customer commitment when a problem arises, HHC came through trumps in this instance.
- Approximate cost of services:
- Company Response
Thank you for the review.