Do NOT purchase Doors from this company.
I purchased a garage door from this company back in June. At the end of August my garage door would sometimes not close all the way. I called the company and the explanation given was I do not want to spend $100.00 for a guy to come out there if when he arrives the door closes all the way. I was still under warranty at that time. Instead of saying I will have someone come out and look at it the company did not want to be bothered.
Now September rolls around and the door does not close all the way and the company states now my warranty is expired and it cost me $150.00 just for someone to come out and take a look. After I explained to the company I already contacted them in August and could not bother sending someone out now you want to charge me in September. They finally agreed but I had to contact this company everyday when someone would come out since noone was returning my calls. Finally someone comes out says he repaired and guess what 1 week later the door does not close again.
I give up on this company. I will never purchase anything from them again. Terrible Customer Service and their products obviously are defective....you have been warned.
- Approximate cost of services:
- $1,300.00