I purchased a two hour cleaning from this company on GROUPON...
So yes, it was far cheaper than a regular cleaning.
I assume the company did it as a big promotion to get their name out on the market.
I don't think they expected the sheer volume of purchases. Some 900!
The office was ill-equipped to deal with such a plume of calls!
I never received a call back, after repeat attempts to book an appointment.
When I finally DID book one, the cleaning staff were a no-show.
When I called, the man on the other end said it was not "confirmed".
Hmmmmmm. So I re-booked for the next day. This was the last change.
I booked for 2:30. The cleaning staff came at 3:45.
I am pretty sure the office did not allow for thier travel time!
IN THE END: The two women who came to clean the house were lovely, professional and hard working.
The house looked great.
I would hire these two again in a heartbeat - but will not because of the terrible job the office staff did at coordinating the transaction.
If you do a big spashly promotion, you should have the ability and resources to follow through.
Not a good way to get my business.
Sadly, I cannot recommend Desperate Housemaids to anyone.
I WOULD recommend the two lovely women, the front-line staff, who did a remarkable job at my home!
- Approximate cost of services:
- $60.00