Update: January 3, 2017
Fantastic post sales support 4 years later.
Tony and Jeremy showed up promptly within the 90 minute window promised and quickly fixed the open (minor) issues we listed below.
Their commitment to excellence, even after years has passed shows top notch service and how business' should run when they take pride not just in their product, but their service and support.
After experiencing this - upgraded my 4/5 stars for overall satisfaction to 5/5.
We met with Cathy in their factory showroom and signed on after seeing some samples. This was in 2012.
Friendly, hard working and communicative they met all of their commitments. Showed up and completed all windows.
Happy with the quality, look and privacy they provide. Also keep any drafts out in the winter from the window.
It has been 4 years and minor issues to report - only 2 broken hinges and our back sliding door no longer stays shut without slowly opening when in a folded accordian position. I will be reaching out to have these fixed under my warranty.
- Approximate cost of services:
- $8,400.00