Epic Roofing & Exteriors Ltd

Roofing
Calgary AB T2E 8K8
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Roofing
Epic Roofing & Exteriors Ltd
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91%

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Reviews for Epic Roofing & Exteriors Ltd

Average customer rating:
9.3 10 (164 reviews)

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Tracy Colonna from Calgary
Tracy Colonna from Calgary
2 reviews Calgary, AB
10/10

Roof Repair

We had our roof replaced by Epic 2 years ago and were very happy with the whole experience from start to finish. Epic was referred to us by our insurance company and they gave us the option to upgrade and add extra vents which we did. With a little one running around we were concerned with nails being left in the yard etc and there was absolutely none of that. We recently had them back to inspect a moisture issue we were having and it turns out the home builders put up a wall in our attic which prevented the air flow from our bedroom where there was no vent to the rest of the roof where there are now 7 vents. Andrew made all of the arrangements to get his team out there and another vent installed at very little cost to us. We will definitely recommend Epic Roofing and have already done so. Excellent customer service and work!

Approximate cost of services:
$1,250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Tracy. Thank you for your review! Ill be sure to pass this on to Andrew and his crew.

Rob from Airdrie
Rob from Airdrie
1 review Airdrie, AB
9/10

Eavestrough modification

We needed some fairly minor modifications and additions to the eavestroughs in the back of our house. We received quotes from 3 different companies. We ended up cancelling with the first company we chose because of lack of communication. They simply were unable to provide any sort of updates or confirmations in regards to our business and did not seemed to be concerned even when we cancelled. We then went with Epic roofing who provided regular updates and communicated with us at an exceptional level. The work was completed quickly, cleanly and to our exact specifications. The price was also very good. I would definitely recommend Epic Roofers.

Approximate cost of services:
$350.00
What could this company do to improve their services?
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Company Response

Thank you Rob! We are always pleased to hear from satisfied customers. Please spread the word :)

Larry  from Calgary
Larry from Calgary
2 reviews Calgary, AB
10/10

Roof repair

I have used Epic Roofing twice in the last year for minor repairs to my roof. I found the entire experience to be excellent from the communication to the work performed through to the follow up. I would certainly recommend Epic roofing and will be using them in the future for any roofing issues required.

Approximate cost of services:
$300.00
What could this company do to improve their services?
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Company Response

Hi Larry. We love to hear from happy home owners! We appreciate you spreading the word! Kind regards.

Richard from Airdrie
Richard from Airdrie
1 review Airdrie, AB
10/10

Roofing/Siding/Fence

Epic Roofing did an excellent Job. I would certainly use them again in the future. The skill level was good and clean up was taken care off. I could not ask for better crews.

Approximate cost of services:
$22,000.00
What could this company do to improve their services?
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Company Response

Hello Richard. Thank you for your kind words! It's always nice to hear from happy homeowners.

Sarah from Lethbridge
Sarah from Lethbridge
1 review Lethbridge, AB
8/10

Roofing, eavestroughs, fascia

In terms of customer service, Epic delivered on all fronts. All workers were very friendly and willing to accommodate our requests. Coordination of administrative support was excellent. Cleanup was never an issue.

Approximate cost of services:
$15,000.00
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Company Response

Hi Sarah. We are happy to hear you had such a great experience with Epic. Thank you for the positive feedback.

A KOELWYN from Calgary
A KOELWYN from Calgary
1 review Calgary, AB
10/10

new roof

Very satisfied, great communication before and during process from the office and guys doing the roof. Kept us informed of schedule , considerate while on site, followed through as indicated, good clean up
would recommend Epic Roofing for any future needs

Approximate cost of services:
$8,500.00
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Company Response

Thank you A,
We sure appreciate it when satisfied customers post here as well. Please spread the word. Thanks.

Nadia Pinter from Airdrie
Nadia Pinter from Airdrie
2 reviews Airdrie, AB
8/10

Hail roof repair/siding

These guys ended up doing a good job for us. Wasn't sure at first, but they did come back and take care of everything. We had our roof done last year, and it took a longer time this time, however lots of roofs took a hit, so it's no wonder.

Review has 1 previous version
Approximate cost of services:
$10,000.00
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Company Response

Hello Bob and Nadia,
We appreciate you taking the time to let us know. It has in fact been a very busy year! We appreciate your patience and are glad you are happy with your new roof.

Stephen Morgan Jones from Lethbridge
Stephen Morgan Jones from Lethbridge
1 review Lethbridge, AB
10/10

Fascia, soffit and eavestrough replacement

Epic came and reviewed the job and after the estimate was accepted, called to say when they would be there. The crew turned up when they said, the work was done very well, and they cleaned up and left no mess. Above all the crew was friendly and courteous and I would definitely use this company again.

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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Company Response

Thanks, Stephen. It is always encouraging to get feedback like this. We'll be sure that the team hears about it.

Lis from Airdrie
Lis from Airdrie
1 review Airdrie, AB
2/10

Roofing and siding

This was an insurance claim and like the others were impressed with the service at first. The work on our home was done 5 years ago from a previous hail storm. The siding job took forever but the roof was done quickly and we didn't know better so just were happy that the siding job was finally completed as it took so long. The outside receptacles were left broken and there are places on the siding where the siding is short. The reason why I am saying something now (5 years later) is because we are now having to get this work done again and are now realizing the issues that were never taken care of or fixed correctly the first time. When the roof was done the crew just dropped the venting from the bathroom fan into our attic and never connected the vent again and the fan unknown to us was never connected so for the last 5 years the moisture from our bathroom has been venting into our attic and we now have insulation that has been affected... we are not impressed.

Approximate cost of services:
$13,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Lis
Thanks so much for posting the details of this disappointing scenario. We would like the opportunity to review the work we did there, but we don't have your address or contact details. Could you please call 403-366-3770 and ask to speak with Travis? Thanks so much.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Epic Roofing & Exteriors Ltd

Proven exterior contractors delivering successful projects and consistent customer-first service.

With well-qualified, highly experienced teams, specializing in both residential and commercial – from single family to multi-family, to full building envelope restoration – Epic has grown to be a top-rated industry leader. And with the most 5 Star Google Reviews, is proving to be the roofing & exteriors company trusted by more Albertans than any other contractor.

Over the past 20 years, Epic has grown to be one of Alberta’s largest residential roofing & exteriors company and have proudly completed more than 40,000 projects since 2001. Working hard to develop a strong reputation for honest, friendly, and reliable work. Offering the highest roofing system warranty available in Canada, Epic Roofing & Exteriors is the first and only Platinum Preferred Contractor in Southern Alberta, handpicked by Owens Corning. Also insurance preferred. Our sales team has over 100 years of collective experience in dealing with insurance claims, so we’ve seen it all. The insurance process can be intimidating and confusing when you don’t deal with it regularly and my team stands ready to help and advise you; regardless if you choose to use our services for your repair.

CATEGORIES
Siding and Roofing
SERVICES
New Roofs, Metal & Flat Roofs, Roof Repair, Sloped Roofs, Trims, Siding, Eavestroughs, Fascia, Cladding, attic insulation, service, hail claims
BRANDS
Owens Corning, Malarkey, Mitten, James Hardie
WEBSITE
http://www.epicroofing.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
150
PAYMENT METHOD
Credit, Debit, Cheque, Financing.
LICENSES
Owens Corning Platinum Contractor
MEMBERSHIPS
Alberta Allied Roofing Association, Siding Contractors Association of Alberta
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job too small.
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Workmanship Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.