Had a problem with the lower arm in my dish washer, in that it was not rotating and the quality of the wash was crappy.
I called Atlas Appliance and spoke with a service tech who gave me a couple of ideas as what could be the problem and price ranges that I could expect. I then spoke with the Service Booking Dispatcher - Lori- who couldn't have been more pleasant and helpful. After giving her the model and serial number of the dishwasher, An appointment was booked with the promise that the Techniciian would call before arriving and give a 1 hour window for his arrival.
True to Lori's workd, the technician called and was here according to what was arranged. H was efficient, punctual and didn't waste a lot of time in sourcing the problem, which turned out to be a $14.00 filter. He continued to check out the balance of the mechinism, just to ensure there was no other problems and then proceeded to replace the filter, and ensure the dishwasher was fully funtional before leaving.
I would not hesito call this company again for any appliance repair I may have. they cmae prepared for the issue as I described, were pleasant, conversational, clean, and considerate of my time as well as his.
- Approximate cost of services:
- $125.00