House Depot Home Services

Mark and his crew arrived in the morning and did not leave until the job was done properly and to code. They had some tricky situations with the venting due to the location of the tankless waterheater and also had to upgrade the gas piping, but they figured it out and got it hooked up. Mark was very knowledgeable and answered all of my questions. I would definitely recommend Mark and his crew to anyone. My main concern is safety and code and they addressed them both.

Mark did a great job installing my furnace. He installed the furnace with 2 vents. The furnace works great, no noise can be heard from within the house. Mark also install my Rinnai tankless water heater. I would stay away from big companies with their big price tags to install the same furnace. Installation price may change depending on your specific installation needs.

manufacture Goodman
model GMV950905DX
BTU 90,0000
Efficiency 95%

furnace price $1950 + extra parts $200 + labor $525 = Total $2,675

The installation was difficult due to the location of where the unit was being installed.Mark had to overcome some venting challenges.At the end of the day everything was done and I am happy withe the install.

Purchased a Rinnai tankless hot water heater from Buffalo. Details of where and how to buy http://solartankless.blogspot.com/2009/04/rinnai-tankless-water-heater-price.html . Mark from House Depot installed the unit at my residence. He removed the old rented tank any additional material Mark needed was purchased from Lowes. He charged $600 for labor to install the tank less heater. I would highly recommend Mark.

I had a Navian instant water heater installed last year but I was not able to have two showers working at the same time. The installing company and the manufacturer were not able to get figure out the problem. House deport identified the problem (malfunctioning tap) and replaced it.

I hired Mark from House Depot to upgrade my 100A panel to 200A. This required a service upgrade on the power coming into the house from the street. There was some paperwork and hoops to jump through. Mark explained the hoops to me and offered suggestions on how to meet the requirements. He was flexible.

The work was ultimately performed by his friend, Farhan, and Farhan's assistant. These two took their time, 2 days, to do an excellent job of disconnecting the old service, connecting the new service, dealing with Toronto Hydro and the ESA, getting the new service into the house, and installing the new panel, which I had already purchased, and the breakers which I purchased as well. Most electricians refuse to consider using anything but the supplies they bring themselves. House Depot agreed to use my supplies and I was able to negotiate a discount on the job.

They worked all day and late into the evening on the first day. Then they came back and finished it after half a day the next day.

The cables were run into the panel professionally and neatly.
The Electrical Safety Authority gave me a pass on the inspection.

These guys seemed like they were unprepared for certain aspects, such as attaching the panel to the wall - the wall isn't finished; they lacked various tools, they were even extremely confused on how to get power for their tools and lights, which is strange for electricians. I had to solve their problem by asking a neighbor if they could run extension cords from his house - and this was for 2 days. Many neighbors wouldn't agree to this. But they completed the work anyways, and I'm happy with the results and the price.

Unfortunately, the experience was not completely positive because Farhan refused to acknowledge the $100 deposit I had initally given to Mark. He wouldn't listen and I couldn't find the receipt and my bank doesn't send me cancelled cheques. So I stupidly let him trick me into giving him an extra $100.

So overall, the work was completed well enough to satisfy the inspector, who didn't even enter the house - so that's not really much of an indicator.
And, I paid less than the quoted rate most others were giving me.
But the way the job was handled leads me to think I can't recommend these guys to any but the most hard-nosed, patient, and cheap homeowners.