Had them install kitchen cabinets in our basement suite. The cabinets went in crooked, had streaks all over them and white glue marks down the edges. They came out to have a look and said they their production facility must have varnished them with a dirty rag and there wasn't much they could do to fix it. Suggested using Black Gold to keep them shiny which was basically like putting Pledge all over them which got rid of the streaks but made them look greasy. Believe it or not when they installer came in to address the glue marks along the edges he pulled out a Sharpie marker to cover up the white marks. Fast forward a year later and multiple emails back and forth they are finally coming out to replace the cabinets. They beyond terrible at returning calls so don't expect much from these guys. They also started suggesting up upgrade the cabinets as the ones the would have to replace would still have glue marks on them as they don't make a glue adhesive. (why sell these in the first place then?)
I was told by the owner they would come by July 9th to replace the doors. I took the day off work and they called me an hour after they were supposed to show up and said they weren't coming today.
Couldn't get a hold of them for a month then they were coming out Aug 10th. Took the day off work and they never shows again.
Called me two days later to see when they could come out and they said they forgot about the other days.
- Approximate cost of services:
- What could this company do to improve their services?
- Nothing they are beyond help
- Any advice to offer fellow homeowners facing a similar project?
- Find another company