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Eastview Electronics

Appliance Retailers
Scarborough ON
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HomeStars  >  Appliance Retailers in Agincourt  >  Eastview Electronics  >  Delivery staffs are unprofessional and rude. Worst experience
Private User
Private User
Private User reviews Markham, ON

Delivery staffs are unprofessional and rude. Worst experience

Went there to buy a washing machine. The staff in store Sandy did a GREAT job. She listened to our needs, recommend a model and her explanations were very details. Thanks Sandy.

However delivery was TERRIBLE and was the WORST I have ever seen. The delivery guys were very rude (yelled at us) and unprofessional. They concluded (WITHOUT serious checking) that the entrance to the laundry room is not large enough and is impossible for the old and new washer to go thru. They just left in less than 5 min. We then found an alternate way for the machines to go thru, did all the measurements and show the owner. The owner agreed to send the truck again. But again WITHOUT serious checking they said it cannot be done. I ended up have to cancel the order and have to pay $30 for “delivery” because it is NOT their problem.

I went to another store the next day and ordered a washer (same size). Delivery guys from that store were able to remove the old washer and install the new one by using the entrance to the laundry room (which is impossible according to Eastview delivery guys). It took less than 15 minutes to complete the whole thing without any problem.

Approximate cost of services:
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