Mc Kinley Heating Service Experts

Heating & Air Conditioning
11122 156 Street NW Edmonton AB T5M 1Y1
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Heating & Air Conditioning
Mc Kinley Heating Service Experts
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87%

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Reviews by rating (past 12 months)
Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Mc Kinley Heating Service Experts

Average customer rating:
9.8 10 (76 reviews)

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Gabriela Siade from Edmonton
Gabriela Siade from Edmonton
3 reviews Edmonton, AB
10/10

Pure air and humidifier installed

Excellent service from everybody in the company. They understand the value of customer service. Sales consultant very knowledgeable, and installation crew punctual, efficient, respectful. Excellent work all and all, totally worth our money in equipment and with this company.

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Company Response

Gabriela, thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

Cathy G from Edmonton
Cathy G from Edmonton
3 reviews Edmonton, AB

First Review

10/10

Furnace, humidifier, air purifier

When our furnace decided to no longer function, we called a couple companies in for quotes. Jordyn from McKinley was on time, discussed our needs, provided many options, and helped us determine what was best for us. When we then discovered asbestos the day before installation, McKinley was there with heaters to help us survive the cold of winter and supported us as we tracked down abatement. They worked with the abatement company to get us heat in the quickest time possible while ensuring everyone was safe. As well, they checked in with us to ensure we were doing fine and see if we needed anything more. The installers (including Vince) ensured they kept our house clean and kept us informed throughout the process, going above and beyond to ensure we understood the various features and the adjustments needed to get a proper installation in our home. I truly appreciate all the support Jordyn, Vince, and the crew gave us throughout this difficult, frustrating time and would recommend them in a heart beat.

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Company Response

Thank you very much for your review Cathy. I am glad that you got an immediate response from McKinley Heating and that our consultant and installers were able help you in that frustrating time. We understand that these situations can come up unexpectedly, and we strive for excellence in customer service!

Tamie.L from Edmonton
Tamie.L from Edmonton
1 review Edmonton, AB
10/10

Furnace Replacement

We'd had issues with our furnace in April of 2014; in our neighborhood there is an employee of McKinley Heating we walk by the truck almost daily. When we had issues we decided to give them a call. The tech came out inspected our furnace and advised what part needed replacement and also made recommendations on additional work. We decided to proceed with only the required part, it worked fine until December 2014. At which time we call McKinley Heating again, as chance would have it the same technician came to our home. He advised that there were several issues with our furnace and suggested replacement. That same day a sale representative came to our home, perform a visual and provided three replacement options. We choose the option that worked best for our home and family. They made arrangements to replace our furnace two days later, the installation was quick and with limited interruption of our life that day. Since we've had our new furnace, we've already noticed a difference in how long it runs to heat our home. I'll be curious to see our new utility bill for the month to see the impact. I would highly recommend this company to anyone I know. Thank you.

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Company Response

Thank you for your review Tamie. Our consultant’s goal is to always ensure we give our homeowners all the options so they can choose the right system for their family. I am happy to hear that you had a great experience with our technician who was available to you those days. We are a service based company and we want to make sure we are available to people when they need us the most.

Ted van Gunst from Edmonton
Ted van Gunst from Edmonton
1 review Edmonton, AB
10/10

furnace replacement

I was truly impressed with their services ,from initial sales person to final installation ,due to asbestos removal in our home ,it made it difficult to schedule the installation ,however their staff went beyond to accommodate me while being in hospital for surgery ,the installers did a excellent job ,I strongly recommend McKinley heating in Edmonton ,they are the best and carry a good product.

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Company Response

Thank you for your review Ted. We know that things are not always simple when it comes to upgrading home systems. Between having busy schedules and unexpected events occurring, we want to accommodate all happenings the best that we can. We are pleased to hear you had a great experience with everyone from McKinley Heating!

Dorraine Wilcott-Nault from Edmonton
Dorraine Wilcott-Nault from Edmonton
1 review Edmonton, AB
10/10

Replacement of furnaces

The time had come...no more procastinating to replace our furnaces. starting with furnace service in August to replacement of furnaces in October the service and professionalism of MCKinnely was outstanding. We met with Chis ( the sales expert) and he explained our options very thoroughly...with a good sense of humor and honesty as well. The installation team had to use creative thinking and they truly did an awesome job. They also worked in a very timely matter. We would recommend McKinley for their outstanding work from beginning to end. Plus, there was no mess for me to clean-up.

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Company Response

Thank you for your review Dorraine. Delivering quality service, being timely, having certified technicians in your home, being respectful of your home and your family, and being easy to work with are all included in our 100% satisfaction guarantee. We will recognize the people who were involved in creating your outstanding experience.

Trish McKay from Edmonton
Trish McKay from Edmonton
5 reviews Edmonton, AB
10/10

Furnace Repair

I have an old furnace, and it started to break down in the middle of March. We all know that living in Edmonton, winters last forever! So I called McKinley to service my furnace/heater. The service was fantastic! Didn't oversell, got me what I needed in record time, and an agent even came over to help when he was on a sick day - can't say enough good things. Broken furnace in a cold snap, and they fixed me up!

1 of 1 people found this review helpful.
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Company Response

Thank you for your review Trish. McKinley is a serviced based company, and we are pleased to hear that you had a fantastic experience. Our winters are very unpredictable and put our furnaces to work all year round. We have a 24/7 emergency service with multiple technicians available to help you whether it is -60°C or +35°C!

Louie Serra from Edmonton
Louie Serra from Edmonton
1 review Edmonton, AB

First Review

10/10

Heating Furnace -Lennox Brand

I absolutely recommend this company. From the sales expert,the technicians, and the dispatch, my business w/ them was carried-out very smoothly, professionally, and gave me the best value for my money (priced reasonably, and competitively vs the others). Jordyn (Sales Expert) went extra distance to explain the products and my options very diligently (all smiles too), and checked meticulously what my house needs. Surveyed the house around,and came out almost accurate of the sq.m. area w/o me telling her beforehand. The guys Mike and Brandon who installed the furnace did it very cleanly (no garbage left, and the install itself looked very neat & expertly done). They explained to us everything before they left off including documentations. And as if that wasn't enough, Jordyn checked-in w/ us after a week to make sure we're happy & even has a thank u gift for us (w/c is much appreciated, who does that?). I can use these gifts for my camping tomorrow.
Thanks guys, awesome, awesome.
I'll try my best to use your referral forms for my network.

1 of 1 people found this review helpful.
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Company Response

Thank you for your review Louie. Our people at McKinley make us who we are. We have been around since 1968, and this means that we will always be there to help families when it comes to upgrading their home comfort systems. We listen, take our time, and ensure that we meet the homeowner’s expectations. We want to build long lasting relationships, and we hope to talk to you soon Louie. Hope you enjoyed your gift while camping!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mc Kinley Heating Service Experts

Always Expert Service in Edmonton – Guaranteed.

If you need a job done right, you call in the experts. At McKinley Heating Service Experts Heating & Air Conditioning in Edmonton, we’re passionate about performing quality HVAC repair and installation work. We’re so confident in our work, we even put it in writing. Our 100% Satisfaction Guarantee shows our commitment to upholding the highest level of heating and air conditioning services in the industry. Moreover, McKinley Heating Service Experts in Edmonton repairs, sells and installs more heating and cooling systems than any other HVAC repair and service company in the U.S. and Canada – more people trust us with their home comfort, so you know your home is in good hands.

McKinley Heating Service Experts in Edmonton will take care of all your home comfort needs. Whether your air conditioner or furnace breaks on the day you need it most or you’re in search of indoor air quality solutions that reach the highest EPA and ENERGY STAR® standards, you can count on our Edmonton team. We’re experts in heating and cooling, and superior service is what we do best.

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
SERVICES
McKinley Heating Service Experts in Edmonton repairs, sells and installs heating and cooling systems
BRANDS
We are a Premier Lennox dealer, with expert service for all HVAC brands and models.
WEBSITE
https://www.mckinleyheating.com/
YEAR ESTABLISHED
1968
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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