There should be a negative star option. Please avoid this builder at all costs. Everything seems great at the beginning. Staff are courteous and respond quickly – but then construction starts. The silo’s of the company (Sales Center, Design Center, Construction) cannot get anything correct, and all of the information is misleading; so be prepared for the mistakes. Once they have your money – you no longer matter. You’ll run into countless issues that aren’t covered in your sales agreement. Sales reps are dishonest, the design center over promises and under delivers, and construction is low quality material sought out to be completed by the contractor who is the lowest bidder. They are absolutely horrible. Once you live through all of this, you’ll trade fancy emails with customer service who again, will over promise and under deliver. Then you’ll engage Tarion, because they’ll help right? Don’t be fooled. Tarion is a fictional coverage made up of builders who are only out to protect themselves. The federal government has been made aware of the crack in Tarion, and is moving to create a government owned entity that will replace it. In the end your left with a home that has so many issue’s and flaw’s you’ll need to pay a contractor to come in to fix them (because the builder and Tarion wont) or you’ll sell it out of frustration and explain to every viewer of the home how pleasant your experience with Losani was. I hope you found this review helpful and have selected another builder.
- Approximate cost of services:
- $550,000.00