Kitchen Craft Cabinetry Ltd

Bathroom Renovation
2148 Douglas Road Burnaby BC V5C 5A7
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Bathroom Renovation
Kitchen Craft Cabinetry Ltd
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55%

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Reviews for Kitchen Craft Cabinetry Ltd

Average customer rating:
6.6 10 (30 reviews)

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Sandy Abley from Vancouver
Sandy Abley from Vancouver
2 reviews Vancouver, BC
10/10

Custom units in office, living room and kitchen

We have worked with Design Consultant Phong on two projects. One was a house reno and the latest one was a reno in our new condo. He is professional and designed a great kitchen in our house. When we moved to the condo we needed custom desk and cabinets to maximize our storage. We did full height custom designed units in the living area and custom audio storage. A new kitchen island was also needed and finally custom desk areas. We are very pleased with the quality (made in Canada), the installation and the service. We have a lifetime warranty as well. Phong was a great match for us.

Approximate cost of services:
$14,000.00
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Company Response

Hi Sandy! This is Shaun from Kitchen Craft Vancouver. Thank you so much for the positive review. We (including Phong) appreciate the kind words. Keep us in mind for your future cabinetry needs.

Michele in New westminster
Michele in New westminster
4 reviews NEW WESTMINSTER, BC
7/10

New Cabinet installation

We had a kitchen that required alot of specialized customization and fitting due to the age of the house. They did a fabulous job and we are very happy with the outcome.

Approximate cost of services:
$5,000.00
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Company Response

Hello Michelle! This is Shaun from Kitchen Craft Vancouver. It’s exciting to hear that you were able to make full use of our customizable cabinetry lines. We are happy that you were pleased with the results. In the future if you need any assistance please feel free to contact us.

adrian wong in burnaby
adrian wong in burnaby
2 reviews Waynoka, OK
8/10

Kitchen Cabinets

Was looking for new kitchen cabinets and island. Their designs were exactly what I was looking for. Preparation of cabinets took a little time and so too did the installation. However, everything looked and fit perfectly. They even installed the handles and knobs I had chosen.

When I wasn't satisfied with the alignment on some drawers, a technician was dispatched to correct it. Good customer care during and after installation.

Approximate cost of services:
$16,000.00
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Company Response

Hi Adrian! This is Shaun from Kitchen Craft Vancouver. Thank you for taking the time to make a review. We pride ourselves in our customer service, and are glad to hear that you were able to experience that. Please feel free to contact us if we can be of any assistance in the future.

Adrian in Burnaby
Adrian in Burnaby
4 reviews BURNABY, BC
10/10

Cabinet Installation

The kitchencraft showrooms make it easy to decide the color and style of cabinetry. The sales representatives are knowledgable. They provide suggestions as to the types of cabinets and inserts for the best use of space. They were quick to return and repair a panel that started bubbling.

Approximate cost of services:
$15,000.00
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Company Response

Hello Adrian! This is Shaun from Kitchen Craft Vancouver. We are pleased that you have been able to experience the various aspects of our company. Both our designers and customer service representatives work hard, and we appreciate you taking the time to let us know. If you need any future assistance please feel free to contact us.

James in Vancouver
James in Vancouver
3 reviews Vancouver, BC
10/10

Kitchen renovation

The part of this renovation that Kitchen Craft was involved in was a dream, due to Kitchen Craft's professionalism. When we visited the showroom, we had specific ideas that we wanted to implement. Joanne C., the designer that we worked with at Kitchen Craft, came up with some ideas we hadn't considered, but listened to what we wanted, unlike other company's that we had consulted before. Kitchen Craft came up with an installation schedule that they stuck to. They are also good at honouring their warranty. My experience with this company has been far and above the best experience in all the renovations that we have undergone.

Approximate cost of services:
$15,000.00
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Company Response

Hi James! This is Shaun from Kitchen Craft Vancouver. We really appreciate you taking the time to let us know how much you enjoyed your experience with us. We will be sure to let Joanne know that she made such a good impression on you. If you need any assistance in the future please let us know.

Heather in North Delta
Heather in North Delta
1 review Delta, BC
8/10

Kitchen, bathroom Renovation

Kitchen Craft offers quality products, exceptional craftmanship, and excellent customer service. Our large renovation was completed on time and budget. We are glad we paid the additional cost of the intallation because the intaller paid attention to detail and added extra trim and moldings as needed - went the extra mile! Kitchen Craft staff were cognizant of budget constraints and didn't push any extra products. It was exactly the opposite we had to tell them we wanted extras! An exceptionally organized company and no suprises!

Approximate cost of services:
$30,000.00
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Company Response

Hi Heather! This is Shaun from Kitchen Craft Vancouver. We are so happy to hear about your experience. Thank you for taking the time to let us know about it. If you need any assistance in the future please don’t hesitate to contact us.

A & B in Vancouver
A & B in Vancouver
2 reviews VANCOUVER, BC
0/10

Kitchen and bathroom cabinets

I purchased kitchen and bathroom cabinets from this company. From the first day of installation until 2 months later it has been nothing but stress. The installation was done so poorly I had a full page of deficiencies after initial inspection and I continued to find more of them as each day went by.

If you sit back and hope that they will provide the service to fix their mistakes you will be waiting forever. You have to contact them constantly to ensure that your complaints are addressed.

The service has been completely unacceptable. I could go on for paragraphs about the service issues I have dealt with in the past 2 months while dealing with Kitchen Craft.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Hello, This is Shaun from Kitchen Craft Vancouver. We want to try and follow up again as we previously had reached out to you and received no response back. Please feel free to contact us as we would like to discuss these issues and would like to come to a solution. Our office number is 604-298-9277 and my email address is shaun.krahn@kitchencraft.com

Leah in Burnaby
Leah in Burnaby
1 review Burnaby, BC
0/10

Kitchen cabinets

We bought cabinets from them a few years ago but they started cracking immediately and we are still living with these cabinets. We called them and had them come in and they couldn't resolve the issue. In the end we will have to have to do it all again.

Approximate cost of services:
$5,000.00
2 of 2 people found this review helpful.
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Company Response

"Hello, this is Shaun from Kitchen Craft of Burnaby. We want to try and follow up again as we previously had reached out to you and received no response back. I'm sorry you've experienced this issue and would like to work to correct it for you. Feel free to contact me anytime at our office number 604-298-9277 or my email shaun.krahn@kitchencraft.com

Jamie in Port Coquitlam
Jamie in Port Coquitlam
2 reviews Port Coquitlam, BC
10/10

Designed and installed kitchen Cabinets

The designer Joy was very professional and very talented. She gave good suggestions and helped us with what we were looking for and was within our price range. The installers were professional and did a good job.

Approximate cost of services:
$15,000.00
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Company Response

"Hello, Jamie. This is Shaun from Kitchen Craft Vancouver. We are happy to hear you are satisfied with your project and appreciate you taking the time to let us know. I will be sure to let Joy know how happy you were with her expertise. If we can be of assistance to you in the future, please don't hesitate to contact us

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kitchen Craft Cabinetry Ltd

Kitchen Craft Cabinetry is a full service store offering conceptual cabinetry design from a large selection of product and complete cabinet installation. Kitchen Craft is a Canadian cabinetry manufacturer for the kitchen, bathroom, home office, laundry and throughout the home. Kitchen Craft also provides various countertop and door hardware options.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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