Windows & Doors Installation & Service review in
Pickering
Windows installed by Century Windows.
3 years after installation there is overwhelming condensation leaving mould buildup we cannot see through. Another company installed windows within the same area of my home and very little condensation at the bottom on cold days. This eliminates humidity problems. We did not received the quality windows that we paid for. After several phone calls and emails owner Jack Royt refuses to honour the 10 year warranty. They promise quality but delivered low grade products. They did not installed Window City products as promised. My contact with Window City confirms the dishonesty by Century Windows. We do not recommend this company, they have a "F" rating for failure to respond to clients.
- Approximate cost of services:
- $7,000.00
- What could this company do to improve their services?
- Honour their warranty and listen to valid customer complaints. As a customer if satisfied I will repeat business and recommend to family and friends.
- Any advice to offer fellow homeowners facing a similar project?
- Confirm you are getting what you paid for before installation and final payment.
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