Lets face it. Knowing that we had to replace more than 30-plus windows in our 100-plus-year-old house was stressful. Just thinking about it set our heads spinning -- cost, architectural integrity, energy efficiency, installation.
We did our research, searched a myriad of brands, visited showrooms and then it happened. We found Dundas Specialty Windows and Doors.
From the moment we stepped into the showroom and met Anthony, our knowledgeable and stalwart window consultant who walked us through some very solid product lines, the stress levels dropped until finally we were calmly absorbed in the discussion of types of windows, brands, designs, goals and of course, costs. Anthony, mindful of budgets and with the patience of Job not only answered our thousands of questions, he provided insightful and creative solutions while we attempted to decide exactly what type of windows we would be installing. And every day when I look at our beautiful new windows from the street, I am grateful to Anthony for suggesting exactly the right solution in the grid number per window dilemma we went through. His solution was bang on.
We are also incredibly grateful to Stan and his hard-working installation crew. The team was not only communicative and punctual, their expertise showed in each window and door they installed. They were organized in their division of duties and laser-focused on the job at hand, never stepping away until the installation of a window or door was complete. As a matter of fact, when offered a coffee one morning, one of the installers politely declined as he said he hadn't worked long enough to earn his coffee. The crew was also very neat and respectful of property whether indoors or outside. You know the crew must have made an impression when two neighbours observe: Your installers are very hard-working. And they are so neat.
Our experience with Dundas Windows and Doors turned a major, necessary expense into a positive experience. From sales consultant, to the installer, to the office staff, everyone at Dundas Specialty Windows and Doors was professional, responsive, understanding and honest and well, thats very much appreciated. We are happy that we chose local and that we chose a longstanding, family-run business. Did we mention that when we are outside, passersby will often ask: Your windows are very nice. Where did you get them?
- Approximate cost of services:
- $90,000.00
- Company Response
Lida, thank you so much for your kind words. We are thrilled that you are so happy with your new windows. Your project was not an easy one but the type we are happy to take on because we have the right people to get the work done to very high standards from the first meeting to final clean up. Thank you so much for your confidence and trust!! We are here should you need anything from us.