Structube

Furniture
YT
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68%

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Reviews by rating (past 12 months)

Reviews for Structube

Average customer rating:
6.8 10 (782 reviews)

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Stacian in Toronto
Stacian in Toronto
0 reviews Toronto, ON
10/10

mirror

I watched this item for quite some time as it was out of stock for a while. Jumped on it as soon as it was back in stock. Price was great. Arrived to the store for pick up quickly. Love my mirror!

Approximate cost of services:
$100.00
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Royan
Royan
6 reviews Richmond Hill, ON
10/10

Bought a great sofa bed.

What did we love about the Structube shopping experience? First of all, the website. The user experience is awesome, and it's legitimately fun to shop on it. It was so easy to compare and see all the details of possible products. Then the sofa bed. My word. The Flow is so beautiful, comfortable, and easy to use!

Approximate cost of services:
$400.00
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Chen in Montréal
Chen in Montréal
1 review Montreal,
8/10

Furnitured

The price are good and design nice, but they don’t have nice tracking system and updates system. Like I ordered and waited for 1 month and when the furniture is delayed, I don’t get a notification.

Approximate cost of services:
$3,000.00
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Hunter in Old Toronto
Hunter in Old Toronto
0 reviews Toronto, ON
10/10

Bedroom Suite. Beautiful

My son is absolutely thrilled! The painters are working just now, and soon it will be exactly the wonderful room that we planned. Thank you Structube.
This is a Do it yourself kind of place I must say... the staff was not involved, or even interested in what we were planning. At least, unlike other large home stores, we were able to find staff however.
The merchandizing is fabulous, and very persuasive... we wanted Everything!

Approximate cost of services:
$1,800.00
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shuraya in Scarborough
shuraya in Scarborough
1 review Toronto, ON
10/10

Rocking armchair

It was a surprise gift for my dad who really wanted a rocking chair but this armchair was a better version and a lot more comfortable. It was perfect for him to rest after his weekly dialysis.

Approximate cost of services:
$360.00
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Hind in Milton
Hind in Milton
0 reviews Milton, ON
10/10

Excellent

Great products great prices very modern stuff. I'm more into pastels color as u can c in the pictures and these color so hard to find now a days. Looked everywhere for chairs that matching my kitchen decor and theme. The only store I found these cute chair's with reasonable price is Structube also bought the nesting tables in white but I end up painting it gold to match my living room colors. 2nesting tables for 49 $no one can beat this price......

Approximate cost of services:
$29.00
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Private User
Private User
Private User reviews Toronto, ON
8/10

Great massive sofa

We ordered a massive sofa - it came in easy to assemble parts with easy instructions. The small parts were hidden in a zippered pocket within the sofa pieces, which while was slightly hard to find, made sure that they were kept safe and not lost during unpacking. Overall, the quality of the sofa was great. Their website contained detailed info about the sofa's dimensions, which was crucial for us. Thanks!

Approximate cost of services:
$1,000.00
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Private User
Private User
Private User reviews Mississauga, ON
0/10

Absolutely terrible service.

Absolutely terrible service. My package was returned to their warehouse by Canada Post for some reason and they did not even bother notifying me that it was the case. I had to reach out to them 3 separate times after realizing just to figure out what was happening and they assured me they were looking into it. I didn't hear back from them until almost 2 weeks later when I got an email saying my order was refunded, which did me no good because I still do not have my product. Zero follow up, they did not even offer to help me place a new order. I had to reach out 2 more times asking for a solution and they told me that I can either place a new order with more expensive shipping (they will not compensate for the difference despite the fact that they screwed up majorly with my first order) OR to pick it up myself at a store using my own time and gas. When I requested to speak to a manager about the situation they let me know that they would put in a request, but a manager would likely never get back to me because the people I had spoken to have already offered the best possible solutions. What a joke, considering that nothing they suggested actually solved my problem and I am still without my product. I would recommend not ever dealing with them as their customer service is the worst I have ever dealt with. I used to proudly tell the customers who visit my business where our furniture came from and even recommend Structube to them, but I will not be doing this any longer after this ridiculous experience.

Approximate cost of services:
$110.00
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Private User
Private User
Private User reviews London, ON
10/10

Student Home

Ordered this couch for our living room as it was the perfect price! Easy to put together, comfy and looks great. Delivery service helped us get it up the stairs which was a tremendous help!!

Approximate cost of services:
$400.00
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Alex in Toronto
Alex in Toronto
1 review Toronto, ON
8/10

Very good products

Very good products, slightly more expensive than the Swedish company but better quality as well. Very professional staff, helpfull and dedicated. One of chair I wanted was in an other location, they reserved it for me for 3 days. I don't give 5 stars because the magnet on the furniture was weak, so I had to buy and add an other. For the rest, great experience.

Approximate cost of services:
$1,300.00
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