By far the worst customer service Ive ever dealt with. Had a spring clean up done, where the company didnt show up on the date we had booked.. no phone call or email to let me know they werent coming. The next day I receive a text that they are on their way? ??
They come and barely did anything to my yard.. keep in mind it was raining and they shouldnt have done any jobs while its raining.. James shows up with another lady and barely fluffs my turf, then leaf blows and leaves dirt and debris all over my patio furniture and stones. He then goes to message me to let me know the job is all finished!
When I first booked I asked what was included with the $350 spring clean up.. I was ensured that the perimeter would be looked at and nailed back down, the turf would be cleaned to perfection.
When I asked James if he looked at my turf to make sure everything was okay he indicated that it wasnt in the work order.
Not only was the job not complete, I had clean up the mess they left.
When asked to speak to the owner Dustin, I got the run around and have still not received a phone call from him.
Fast forward to this morning when I receive another text that they are coming back in 30 minutes.
NO THANKS.
Will never recommend this company to anyone. So many better ones out there.
- Approximate cost of services:
- $350.00