Pacific Home Comfort Experts

Heating & Air Conditioning
Markham Markham ON
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Heating & Air Conditioning
Pacific Home Comfort Experts
Star Score
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99%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of the Best '22 
Best of Award '22 winner 4 timesBest of the Best '22 Best of Award '22winner 4 times

Reviews for Pacific Home Comfort Experts

Average customer rating:
10 10 (140 reviews)

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grahamg
grahamg
2 reviews Pickering, ON
10/10

A/C unit repair

Baldwin was very polite and knowledgeable. Explained what was going on and was able to fix the problem.

Approximate cost of services:
$150.00
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Company Response

Thank you Graham for your review! We appreciate customers like you and your business. Glad we were able to resolve the issue with your AC.
Best regards,
Pacific Home Comfort Experts Team

skillreno
skillreno
1 review Toronto, ON
10/10

New Furnace, AC, fireplace, Duct and Gas work

We were very pleased to work with Pacific Home Comfort Experts on our last project at 96 Cowley, a professional team with a lot of experience and such a great customer service. I recommend pacific Home Comfort Experts for your heating and cooling needs.

Approximate cost of services:
$20,000.00
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Company Response

Thank you Sam for your review! We are glad that we were able to complete the mechanical (duct work, furnace, AC, tankless, air quality, fireplaces, gas lines) needs at your last renovation project. Our team at Pacific Home Comfort Experts look forward to servicing you again for HVAC needs.

laurentiansupplies
laurentiansupplies
1 review Toronto, ON
10/10

heating/air conditioning

Routine Maintenance of rooftop HVAC system. Very knowledgeable and thorough technician. Also installed home A/C system a year ago. Very happy with cost of unit and savings on electricity. Highly recommend Pacific Home Comfort to get the job done right!

Approximate cost of services:
$110.00
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Company Response

Thank you Reggie for your review for the maintenance of your rooftop HVAC system and the installation of your AC. We at Pacific Home Comfort look forward to servicing you again in the future. We appreciate clients like you.

Sandy
Sandy
1 review Toronto, ON
10/10

New Air Conditioner

My entire experience with Pacific Home Comfort has been excellent! Delmyra has been extremely helpful and Baldwin was wonderful to work with. We had an issue with our wiring and he really took the time and initiative to investigate until he found the problem. Will definitely be contacting them again in the future. Would highly recommend!

Approximate cost of services:
$2,500.00
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Company Response

Thank you Sandy for taking the time to write your review!

heidibluz in Toronto
heidibluz in Toronto
2 reviews Markham, ON
10/10

Purchase of Furnace and Service Delivery

We have been pleased with the service provided by Pacific Star especially the excellent service provided by one of their technicians, Baldwin. We purchased a new furnace in Oct. 2015. We arrived at a good decision as to what product and when to replace our furnace through the expertise,honest and helpful advice we received from him. Upon installation, he clearly explained all the important information regarding the product including its energy saving features, warranty and electricity consumption. He also ensured that we received detailed information regarding the mode of payment to the company and the time by which the product and service would be delivered. Truly impressed with Pacific Star’s professionalism and thankful that Baldwin guided us to which product will suit our best needs. We’ll definitely recommend Pacific Star to family and friends.

Approximate cost of services:
$3,000.00
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Company Response

Thank You Heidi for your kind review. We at Pacific Home Comfort strive to continue to provide quality, professional and honest service to our clients. We value your continued business.

Alicia
Alicia
1 review Toronto, ON
10/10

New Furnace and AC

Baldwin and his team were referred to me to replace my very 36 years old furnace. After meeting him, we decided to add AC in as well as his cost was reasonable. They were courteous and professional and walked us through the whole process of the installation. They worked right into the late evening and to get the job done. After installation, Baldwin explained to us how to use the new thermostat and walked us through the completed project and answered any questions we had.

Delmyra thoroughly explained to us the paper process and was able to meet to sign the papers as needed even checked up on the rebate paperwork I needed to submit!

I was very impressed and will highly recommend and use their service again.

Approximate cost of services:
$6,000.00
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Company Response

Thank You Alicia for your review. We appreciate your business from great clients like you!

Valdine North Toronto  from Richmond Hill
Valdine North Toronto from Richmond Hill
1 review Markham, ON
10/10

Furnace repair and maintenance

Pacific Home Comfort was recommended to us through friends. On the day of appointment, they showed up on time, found the problem causing the issues in both furnaces and did a fantastic job of solving the problems and actually doing small extras, over and above what was expected, taking their service to a higher level. They took the time to explain everything and they left the area spotless! Very courteous and conscientious. I found the bill to be very fair. I wouldn't hesitate to call them again or recommend the company to friends.

Approximate cost of services:
$500.00
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Company Response

We are glad you were happy with the service we provided you. Thank you again for your business!

Albert from Toronto
Albert from Toronto
1 review Toronto, ON
10/10

HVAC installation (duct work, furnace, A/C)

I contacted Pacific Home Comfort after being referred by a friend. Baldwin and his Team were very professional and diligent. They even put drop cloth on my old beat up floors before starting! I'm very happy with the team and would highly recommend Pacific Home Comfor to anyone needing HVAC work.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your business and your review. We are glad you were happy with our team's work.

Ben from Richmond Hill
Ben from Richmond Hill
9 reviews Richmond Hill, ON
10/10

New central A/C

Called up Baldwin and Delmyra when our 12 year old a/c stopped working just before Father's Day. Baldwin spent almost an hour on the phone with me that Saturday evening helping me decide on what was the best course of action. After going over about a dozen options, we decided on a new American Standard 3.5 ton unit. They were here 3 days later to do the work. Installers were fast, courteous and ensured all my questions and concerns were dealt with. I will have no hesitation to call them back for any future work or repairs. I did not have to shop around for pricing as they came recommended to me from friends and I know they are very competitive in their pricing. I've since compared to flyers and other sites and I definately got a bargain!

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review. We are glad you were happy with our work. Thank you for your business!

wayne  from Vaughan
wayne from Vaughan
3 reviews Toronto, ON
10/10

Heating, air conditioning

I have used pacific home comfort on each one of our properties.

The savings generated by switching to high efficiency products, on the rental properties and our own home, have been great for our bottom line, and the environment.

I keep non-traditional business hours but Delmyra is always just one phone call away and Baldwin, will always stay until the job is done.

They are excellent, professional, and courteous.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank for your review and your continued business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pacific Home Comfort Experts

Pacific Home Comfort Experts have proudly been in the heating and cooling business for almost 20 years. Our main business offers sales, service and installation of the best quality furnaces, air conditioners and indoor air quality products. We specialize in high quality equipment and installation.

Our professional, knowledgeable, friendly and courteous Home Comfort Experts are fully licensed, insured and covered by Workplace Safety & Insurance Board (WSIB), operates under the Technical Standards & Safety Authority (TSSA), and is a member of The Heating, Refrigeration & Air Conditioning Institute of Canada (HRAI).​

We make sure that all your needs and concerns are met. We will answer any questions or concerns about your equipment because we know that your cooling and heating equipment is a large investment.

We take pride in our work and use only the best and highest quality products and materials. We do not compromise quality for the price. We know that your heating and cooling systems are important to you. When you hire Pacific Home Comfort Experts’ services for your cooling, heating, and air quality solutions, rest assured you will be happy with our work. Your complete and total satisfaction is important to us.

We continue to build our business with honesty, integrity and quality workmanship that keeps our clients coming back and referring us to new clients.​

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Specializes in Furnace, Air Conditioner, Fireplace, Ductless Air Conditioner, Air Cleaner, Heat / Energy Recovery Systems, Tankless, Hot Water Tank, Customized Duct Work Design and Installation (New Construction and Conversion), Gas Lines, Combi Boiler, Roof Top Unit
SERVICES
Furnace, AC, fireplace, tankless and water tank service and maintenance.
BRANDS
We service all major brands. Authorized Armstrong Air Dealer.
SPECIALITIES
Rental and Financing available through VISTA Credit.
WEBSITE
https://www.pacifichomecomfort.com
YEAR ESTABLISHED
1999
PAYMENT METHOD
Cash, Cheque, MasterCard, VISA, Financing
LICENSES
G1, 313D, 307A, ODP, TSSA
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
DIPLOMAS
Residential Heat Loss Heat Gain Calculation, Residential Air System Design
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.