Pacific Home Comfort Experts

Heating & Air Conditioning
Markham Markham ON
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Heating & Air Conditioning
Pacific Home Comfort Experts
Star Score
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98%

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Reviews by rating (past 12 months)
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Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Pacific Home Comfort Experts

Average customer rating:
10 10 (127 reviews)

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Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Furnace Maintenance

Very pleased again with the service from Baldwin. He is honest with his assessment and lets you know what needs to be done, and what doesn't need to be done. Work is efficient and effective, he doesn't waste time or sit around to charge extra time. Very knowledgeable in his craft as well, as he takes the time to explain exactly what the issue is and how it can be fixed.

Already a repeat customer, and have recommended to family and friends as well.

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Company Response

Thank you for taking the time to write this review and for your continued business. We appreciate your recommendation and look forward to servicing you again for all your HVAC needs.

Tobias
Tobias
1 review Toronto, ON
10/10

New HVAC System

Pacific Home Comfort installed a new tankless combination boiler that supplied existing hot water radiators, a new air handler, and our domestic hot water fixtures. They were professional, perfectionists, clean, and on time. I would use them again any time.

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Company Response

Thank you Tobias for taking the time to write this review. We enjoyed working on your dual zone hydronic system. We appreciate your business and look forward to servicing you again for all your HVAC needs.

Private User
Private User
0 reviews Hamilton, ON
10/10

Gas heater and gas line install

The team at Pacific Home Comfort installed a natural gas heater in my garage, and connections for my dryer and bbq. I was very impressed with their pride in workmanship, honesty and professionalism.

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Company Response

Thank you for writing a review on the installation of your gas garage heater. We appreciate your business and look forward to servicing you again for all your HVAC needs.

Private User
Private User
0 reviews Toronto, ON
10/10

AC repair

Had issues with my AC making odd noises.
Baldwin came to diagnose/fix and I was impressed at how professional he was - he even took off his work boots prior to entering the house so he wouldn't dirty the floors!
He explained exactly what the issue was and how he was fixing it and also offered tips on how to troubleshoot the issue in the future.
He was extremely knowledgeable and did not try to "upsell" any services (which we all know sometimes happens). Would definitely recommend!

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Company Response

Thank you for taking the time writing this review. So, happy that Pacific Home Comfort Experts was able to help you with your AC issues. We appreciate your recommendation and look forward to servicing you again for all your HVAC needs.

Private User
Private User
0 reviews Markham, ON
10/10

Hot Water Heater

I rarely provide reviews but have been compelled to provide my feedback for Pacific Home Comfort. Baldwin and his team are professional, technically solid and treat your home as they would theirs by maintaining a clean job site. I have relied on their services for over a decade and will continue to do so in the future. I highly endorse them!

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Company Response

Thank you for taking the time to write a review on your experience with our Pacific Home Comfort Experts crew. We always treat our customer's homes like it was ours. We appreciate your continued business with us throughout these years!

Private User
Private User
Private User reviews Toronto, ON
9/10

Efficient team and so relieved to have working AC again!

Good experience. Installation team very helpful and accommodating. Not All were wearing masks all the time or when indoors during pandemic — but did if asked.

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Company Response

Thank you for taking the time to write this review for your AC install. We are glad you had a good experience with our team to keep you cool this summer.

Elizabeth in Toronto
Elizabeth in Toronto
1 review Toronto, ON
10/10

Excellent work and value

I had Pacific Home Comfort come and install a new air conditioning unit at my home and I am very happy with the result. They came on time, were efficient and did an excellent job with the installation. My new unit is quiet and much more energy efficient. I highly recommend them!

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Company Response

Thank you Liz for your review on your AC install with our company Pacific Home Comfort Experts. We appreciate your recommendation!

Private User
Private User
0 reviews Toronto, ON
10/10

Air Conditioning

Very satisfied with the 2 gentlemen who installed our a/c. Friendly, professional, did much extra for us. Unusual for this day and age, they arrived on time.

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Company Response

Thank for taking the time time writing a review on the installation of your AC with our company Pacific Home Comfort Experts.

Janet18 in Toronto
Janet18 in Toronto
0 reviews Toronto, ON
10/10

Air conditioner and handler replacement

Excellent customer service and the price point couldn't be beat. The installers arrived exactly on time and they did a great job. We would highly recommend using Pacific Air to our friends and neighbours!

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Company Response

Thank for your review on the Installation of your air handler and air conditioner. We appreciate your business. We look forward to servicing you again for all your HVAC needs.

Private User
Private User
1 review Toronto, ON
10/10

True Experts in their Field

Baldwin at Pacific Home Comfort Experts did a great job at advising us on our HVAC needs as we were doing a complete home renovation. We completely modernized our heating and cooling system and we’re presented with smart, creative solutions that worked for our situation and budget. They are incredibly knowledgeable on all things HVAC, great communicators and very efficient. We would recommend them without any hesitation.

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Company Response

We appreciate you taking the time writing a review on the installation of your HVAC system. Our crew enjoyed installing your radiant hydronic system. Thank you for your business and recommendation. We look forward to servicing you again for all your HVAC needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pacific Home Comfort Experts

Pacific Home Comfort Experts have proudly been in the heating and cooling business for almost 20 years. Our main business offers sales, service and installation of the best quality furnaces, air conditioners and indoor air quality products. We specialize in high quality equipment and installation.

Our professional, knowledgeable, friendly and courteous Home Comfort Experts are fully licensed, insured and covered by Workplace Safety & Insurance Board (WSIB), operates under the Technical Standards & Safety Authority (TSSA), and is a member of The Heating, Refrigeration & Air Conditioning Institute of Canada (HRAI).​

We make sure that all your needs and concerns are met. We will answer any questions or concerns about your equipment because we know that your cooling and heating equipment is a large investment.

We take pride in our work and use only the best and highest quality products and materials. We do not compromise quality for the price. We know that your heating and cooling systems are important to you. When you hire Pacific Home Comfort Experts’ services for your cooling, heating, and air quality solutions, rest assured you will be happy with our work. Your complete and total satisfaction is important to us.

We continue to build our business with honesty, integrity and quality workmanship that keeps our clients coming back and referring us to new clients.​

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Specializes in Furnace, Air Conditioner, Fireplace, Ductless Air Conditioner, Air Cleaner, Heat / Energy Recovery Systems, Tankless, Hot Water Tank, Customized Duct Work Design and Installation (New Construction and Conversion), Gas Lines, Combi Boiler, Roof Top Unit
SERVICES
Furnace, AC, fireplace, tankless and water tank service and maintenance.
BRANDS
We service all major brands. Authorized Armstrong Air Dealer.
SPECIALITIES
Rental and Financing available through VISTA Credit.
WEBSITE
https://www.pacifichomecomfort.com
YEAR ESTABLISHED
1999
PAYMENT METHOD
Cash, Cheque, MasterCard, VISA, Financing
LICENSES
G1, 313D, 307A, ODP, TSSA
MEMBERSHIPS
HRAI, BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Residential Heat Loss Heat Gain Calculation, Residential Air System Design
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.