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Wildrose Gardening

Landscape Contractors & Designers
Toronto ON M2N 1S9
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HomeStars  >  Interlocking Stone in North York  >  Wildrose Gardening  >  Laying approx. 3000 sf interlock
Lindsay from Toronto
Lindsay from Toronto
3 reviews Toronto, ON
1/10

Laying approx. 3000 sf interlock

I hired Wild Rose Gardening initially to plant cedars and install Xmas lighting in my front yard. They did a good job so I asked if they did interlock stones and got a quote to do a technical installation of umbriano stone in my backyard and finish both side yards and front landing with Villa Nova stone. Total approx 3000 square feet.

The job was such a hatchet job that my backyard looked like a "boat". I brought this to the attention of the various "site managers" during installation but they assured me of their expertise and that the deep slope leading to the French drain in the centre of the backyard patio was necessary regardless of the fact that it presented a safety hazard to my daughter in a wheelchair.

The edited version is that I paid $32,000 and refused to make any further payment until the issues were addressed. To date, this hasn't been done so I had to hire another contractor to finish the job .... paying an additional $23,000 approx.

Then Wild Rose Gardening had the audacity of taking me to Small Claims Court for the outstanding balance although they refused to complete my job and address the core deficiencies.

This is a gardening company as their name denotes. I would NOT recommend them for any hardscaping/interlocking work. The management team seems to only be interested in making money with a total disregard of customer service and professionalism.

Homeowner
Yonge & Finch

PS: Their staff (mostly students) were very friendly and worked hard but lacked the technical expertise and experience to do high end stone installation that involves elevations and/or grading.

Approximate cost of services:
$50,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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